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Big Star Cadillac

Friendswood, TX

4.8
3,070 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas. Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door. Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area. We're Committed to Providing an Exceptional Customer Service Experience So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better. Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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18100 Gulf Freeway, Building B

Friendswood, TX

77546

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Showing 3,070 reviews

July 13, 2025

Blanca made this experience so quick and easy ! Would 100% recommend, gets you in and out with what you want ! More

by Irachetaariana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blanca Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2025

The wait was long but they were very busy that day But the service was good More

by Bayapp1
Recommend Dealer
Yes
Employees Worked With
Albert Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albert Ramirez
July 12, 2025

Professional and prompt Process was easy, the people were kind and the dealership was clean. More

by ursula.burns
Recommend Dealer
Yes
Employees Worked With
Bobby Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Miller
July 12, 2025

Big Star treats you like family from the time you drive into the service department until your vehicle is brought back to you washed and clean. More

by Vernon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2025

Ainsley is an awesome advisor. She’s great everytime I come in to get service. More

by nakia1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ainsley Roark
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2025

Excellent service top notch, will definitely come back for future purchases. Loved big star cadillac. More

by CASANDRACASTILLO88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Ramsland
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2025

Blanca was very helpful throughout the entire process, she got me in and out the door with a new car! More

by Lorenzoluna997
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blanca Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2025

The level of service I received at Big Star Cadillac was exceptional and exceeded my expectations. The way they communicate regarding the work detail was amazing. More

by SWHITFIELD2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ainsley Roark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

July 03, 2025

Very professional, easy to get in and out, always keeps me up to date on the status of my vehicle when being serviced. I recommend this dealership to everyone. This is my 3rd Cadillac. I’m a very happy cus More

by savannah_denisebaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

June 30, 2025

Isaiah made the process smooth. Isaiah me updated with the process and information.Great person to work and talk with More

by GUAJARJE
Recommend Dealer
Yes
Employees Worked With
Isaiah Rodarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaiah Rodarte
Jun 30, 2025 -

Big Star Cadillac responded

Wow, thank you for the 5-star review! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.

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