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Big Star Cadillac
Friendswood, TX
2,987 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,987 reviews
July 03, 2023
There was a mishap while my car was at the dealership and both Bobby and the service manager made it right immediately. both Bobby and the service manager made it right immediately. More
by FELICAGARRETT
Verified Customer
July 03, 2023
Escalade was brought in for routine check, did notice some leaking on driveway that had to be checked. Had to call for information on vehicle every week. Truck was kept almost two months. Was given a he some leaking on driveway that had to be checked. Had to call for information on vehicle every week. Truck was kept almost two months. Was given a herz rental small car, which I am being charge for tolls as of today and car was brought back two weeks ago. Service and communication was very poor. More
by VANESSAPBRIGGS
Employees Worked With
July 03, 2023
Mark was awesome to work with. Was very hospitable and willing to go over the vehicle in details, communicated well, responsive to my texts and calls. Made the whole experience ver Was very hospitable and willing to go over the vehicle in details, communicated well, responsive to my texts and calls. Made the whole experience very easy. Highly recommend! More
by DrJoeDenke
Employees Worked With
July 02, 2023
My experience with Bobby is always perfect, courteous, nice, and on time I would go to him anytime I wouldn’t want to change my service guy Bobby nice, and on time I would go to him anytime I wouldn’t want to change my service guy Bobby More
by JEFF.POSH
Employees Worked With
July 02, 2023
Great customer service! Bobby is awesome! Bobby has a warm spirt; always friendly, nice, and has lots of patience. It's always a joy and a pleasure working with him. He list Bobby is awesome! Bobby has a warm spirt; always friendly, nice, and has lots of patience. It's always a joy and a pleasure working with him. He listens to your concerns and does his best to help you. Keep up the outstanding work Bobby! More
by Tinker6280
Employees Worked With
July 01, 2023
This is my 3rd purchase with them. Always a wonderful experience. Eddie is the best salesman. Always a wonderful experience. Eddie is the best salesman. More
by MELLANIEWALTON1972
Employees Worked With
Other Employees :
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July 01, 2023
Bobby always takes great care of us always! He is the BEST…we have used him a long time through 3 vehicles He is the BEST…we have used him a long time through 3 vehicles More
by Cadillac Shelia
Employees Worked With
