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Big Star Cadillac
Friendswood, TX
2,987 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,987 reviews
September 30, 2022
Angelika was great to work with. Very straightforward but also works on your behalf. She didn’t try any typical car salesman tactics which I appreciated. I would recommend her to Very straightforward but also works on your behalf. She didn’t try any typical car salesman tactics which I appreciated. I would recommend her to anyone that is ready to buy a vehicle. More
by rpstang93
September 27, 2022
Staff there was very polite, and was there for all my needs. I was very impressed. needs. I was very impressed. More
by Stunna
Employees Worked With
September 27, 2022
I recently needed repairs on my Cadillac CTS as well as an oil change. Jeff dial in the service department was very helpful, very professional and kept me informed of the whole process. My wife was given a an oil change. Jeff dial in the service department was very helpful, very professional and kept me informed of the whole process. My wife was given a loner car, very smooth transition. I strongly recommend Big Star Cadillac. The service dept is outstanding!!! More
by Brodrick Thompson
September 27, 2022
Had really great help finding what I needed and being able to walk out with all the knowledge, one of the best experiences I’ve have purchasing a vehicle 10/10 able to walk out with all the knowledge, one of the best experiences I’ve have purchasing a vehicle 10/10 More
by Cristian campos
Employees Worked With
zzDavid zzMcDoniel
September 24, 2022
We appreciate Benito’s (salesman) effort to assist us from purchase and thereafter. He’s friendly and easy going, he never pressured us during the buying process. More importantly, once we owned the vehi from purchase and thereafter. He’s friendly and easy going, he never pressured us during the buying process. More importantly, once we owned the vehicles (we bought two), he offered to get involved in maintenance/warranty issues we experienced shortly (within less than two months) of owning the cars. He put us in touch with the right points of contact and did leg work to ensure our issues were resolved. Follow up/communication is a big thing to us and Benito tried to stay in contact. Benito seems to want to do right by his clients so I recommend him if you need a nice guy in your corner. Honorable mentions: Jason - Service Manager and Jeff- Service Advisor; also very helpful, courteous, and nice to work with. More
by mrs.krex
September 23, 2022
They took care of my issue in a timely manner and may car looked great when I got it back. looked great when I got it back. More
by drsoverbeck
Employees Worked With
September 20, 2022
It was an amazing experience! I would definitely recommend this place and her she was patient and really worked with us! Would definitely go back!! I would definitely recommend this place and her she was patient and really worked with us! Would definitely go back!! More
by Chelsea
September 17, 2022
These guys killed with their selection, courtesy, and overall attentive staff. I would recommend them to anyone I know. overall attentive staff. I would recommend them to anyone I know. More
by deanwileyarmy
Employees Worked With
Other Employees :
zzJeremy zzRodabaugh, zzAngelika zzFelix
