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Big Star Cadillac

Friendswood, TX

4.7
2,989 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas. Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door. Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area. We're Committed to Providing an Exceptional Customer Service Experience So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better. Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
Contact Dealership

18100 Gulf Freeway, Building B

Friendswood, TX

77546

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Showing 2,989 reviews

September 07, 2022

I had an excellent buying experience with the whole team at Big Star Cadillac! They were all patient and thorough when it came to helping me trade in my previous vehicle for my Escalade! I will most definit More

by JDODD5911
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zulfiqar Choudhry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2022 -

Big Star Cadillac responded

Thank you so much for your kind words!

September 03, 2022

Benito Sanchez has been the best salesperson I ever had n all different dealerships!!! He always calls us to make sure we were happy n satisfied with our new Cadillac!! This is my 4th Cadillac and we are ver More

by Luis Ceballos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benito Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Big Star Cadillac responded

Thank you, Luis, we appreciate your loyalty and kind words!

September 03, 2022

Steve was great to deal with and even helped us get our rental car turned in. Great customer service. More

by jason-elliott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Jasso
Sep 06, 2022 -

Big Star Cadillac responded

Thank you, we appreciate you!

September 02, 2022

David B gave us excellent care and attention. Knowledgeable about his products and transparent with us about those products. Easy financing process as well. Highly recommend David B and Big St More

by Drlsharp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iriam Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Bukrinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

Big Star Cadillac responded

Thank you, we are honored by giving us your business and recommendation!

September 02, 2022

George provided excellent communication and customer service, I highly recommended him for any of your vehicle buying process.we need more sales people like him. More

by djrodney2001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

Big Star Cadillac responded

Thank you, we appreciate your kind words!

Sep 02, 2022 -

djrodney2001 responded

You welcome 🤗

September 02, 2022

Big Star Cadillac has great service, highly recommend. I was there today (09/02/22). More

by Gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
zzKarah zzGonzales
Sep 06, 2022 -

Big Star Cadillac responded

Thank you!

September 01, 2022

Service department is efficient and customer oriented. The car was repaired on time. And returned clean. More

by Tibupar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
zzIsaac zzGarza
Sep 01, 2022 -

Big Star Cadillac responded

Thank you, we appreciate you!

Sep 01, 2022 -

Tibupar responded

Great care and timely service by Isaac. Solved the issue promptly.

September 01, 2022

One of the most professional and customer focused dealerships. You will be very happy if you purchase your next car here! More

by Bob T
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
zzAmie zzGulli, Tausif Shah
Sep 02, 2022 -

Big Star Cadillac responded

Thank you, Bob, we appreciate you!

August 31, 2022

The whole buying experience from Big Star Cadillac was awesome. It was a pleasure from start to finish and my sales person Angelika was amazing! More

by Gtaylor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
zzAngelika zzFelix
Aug 31, 2022 -

Big Star Cadillac responded

Thank you for your review and business!

August 30, 2022

Awesome service from Mark. Made the process so smooth. Hassle free in and out in no time. More

by efrainrdz11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mauricio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

Big Star Cadillac responded

Thank you, we appreciate you!

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