Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Big Star Cadillac
Friendswood, TX
2,996 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,996 reviews
August 13, 2022
This dealership is one of the best in town. Their customer service is great. Zulfi is an awesome rep, honest, very knowledgeable and helpful. We bought my XT5 from him and most recently the 4 Their customer service is great. Zulfi is an awesome rep, honest, very knowledgeable and helpful. We bought my XT5 from him and most recently the 4 door 2022 sedan also from him. He is always available if we have any questions. We drive there to get our oil changed and other maintenance. The service department folks are reliable, honest and friendly. More
by gracep
August 13, 2022
David and the team at Big Star focused on what my needs were for a new vehicle and I was very pleased with the results. were for a new vehicle and I was very pleased with the results. More
by taysdad2
August 13, 2022
Big Star Cadillac has an impressive selection of not only new but also used cars in excellent condition. Zulfi took super good care of us with our budget and desired quality of car in mind. Zulfi found us a new but also used cars in excellent condition. Zulfi took super good care of us with our budget and desired quality of car in mind. Zulfi found us a gorgeous cream puff like new XT5 Cadillac. It's so beautiful! Jenny and Rusty Good. More
by Jenny G.
Employees Worked With
August 12, 2022
Benito is an absolute pleasure to work with. His dealership skills are superb. I have had the pleasure of utilizing Benito’s extraordinary skills more than once as he has assisted me with also p His dealership skills are superb. I have had the pleasure of utilizing Benito’s extraordinary skills more than once as he has assisted me with also purchasing my daughter’s first vehicle. I would absolutely recommend Benito and Big Star Cadillac if you are considering purchasing and/or trading in a vehicle. The professionalism and deals within the services department is definitely a plus! Oh, and a huge thanks to the sharpest dressing finance rep I’ve ever laid eyes on, Kelly, you are also appreciated sir! More
by Tish Clay
August 12, 2022
Great experience with Jeremy, very knowledgeable. I will definitely recommend him to anyone in the market for a car. I will definitely recommend him to anyone in the market for a car. More
by Jimmy_cut15
August 11, 2022
I went to Big Star Cadillac when it was Ron Carter Cadillac in 2020. I am currently leasing an XT5 and Daisy Gutierrez was my salesperson. I have never leased a car and she explained the pros and co Cadillac in 2020. I am currently leasing an XT5 and Daisy Gutierrez was my salesperson. I have never leased a car and she explained the pros and cons well. She was and still extremely helpful with all my questions and concerns. Daisy is topnotch. I hope she is still there when my lease is up to help me with my future car decisions. 😁 More
by Dawnie
Employees Worked With
August 11, 2022
We had a positive experience purchasing our vehicle at Big Star Cadillac. We were greeted the minute we arrived by sales rep George Castillo and he helped us through the entire process with great knowledg Big Star Cadillac. We were greeted the minute we arrived by sales rep George Castillo and he helped us through the entire process with great knowledge and ease and a few laughs which helped make it enjoyable. Making a large purchase like this can be quite stressful but he made it a really great experience. Big Star Cadillac is lucky to have him! More
by Christina B
