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Big Star Cadillac
Friendswood, TX
3,002 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 3,002 reviews
June 25, 2021
this is the second vehicle i have purchased from Keith. He is very efficient . i will always purchase my vehicles from Keith. Keith makes car buying easy! He is very efficient . i will always purchase my vehicles from Keith. Keith makes car buying easy! More
by badmomma
June 24, 2021
Fantastic dealership with friendly hassle free salespeople. Love shopping and buying from Ron Carter Cadillac. From car selection to finance the buying process is seamless and stress free. salespeople. Love shopping and buying from Ron Carter Cadillac. From car selection to finance the buying process is seamless and stress free. More
by tricia1070
June 11, 2021
keith mujica- very unprofessional - cars advertised for keith mujica- very unprofessional - cars advertised for lease not ..available ...even after taking to keith 45minutes before we drove out there .. keith mujica- very unprofessional - cars advertised for lease not ..available ...even after taking to keith 45minutes before we drove out there .. he said he had cars pulled out .. but when we got there .. he was unvailable due to family son's emergency ..we undertand but could have rescheduled apt . .Daisy was there to help us ..but cars as advertised not there ... 2021 cadillac XT4 for lease at $319.00/month for 39 months with $1.00 down and ttl and acquisition fee to be paid upfront. 2021 cadillac XT5 for lease at $449.00/month for 39 months with $1.00 down and ttl and acquisition fee to be paid upfront. More
by duran4
May 31, 2021
Not professional - doesn’t honor internet pricing. Mark ups. Never followed up on experience- lacking basic sakes techniques 101. Who pays more than advertised price? ups. Never followed up on experience- lacking basic sakes techniques 101. Who pays more than advertised price? More
by Klyde
Employees Worked With
May 28, 2021
My husband and I came in to look for myself a new vehicle and Keith was awesome from start to finish. Our experience at Ron Carter Cadillac was GREAT! and Keith was awesome from start to finish. Our experience at Ron Carter Cadillac was GREAT! More
by M McCoy
May 25, 2021
An excellent experience once again. After three previous experiences with this dealership I have the confidence to know that I don't need to look elsewhere or consider another dealership. I am a loyal custo experiences with this dealership I have the confidence to know that I don't need to look elsewhere or consider another dealership. I am a loyal customer because Ron Carter has earned my trust with honest dealings, fairness, great pricing, professionalism, curtesy, a true eagerness to retain me as a customer; and of course, a great product. This is a dealership that will go the extra mile to ensure customer satisfaction. More
by charlespatrick1958
May 21, 2021
I was introduced to Ron Carter Cadillac some years back by my son-in-law who was a salesman there. My daughter bought her first vehicle from him. Although he moved on, the Ron Carter Cadillac experience by my son-in-law who was a salesman there. My daughter bought her first vehicle from him. Although he moved on, the Ron Carter Cadillac experience stayed with me. I bought my first Cadillac from Mark Mauricio’s Brother and was later introduced to Mark on my next purchase. This began a Lifetime relationship. We have become more like family and I will always come to Mark and Ron Carter Cadillac for all future purchases. Mark is an exemplary professional in every way. From his warm and welcoming bright smile, to his attention to detail. Ensuring a no nonsense, no hard sell transaction. I have always left the dealership completely satisfied with my new vehicle and pleasantly satisfied with the buying experience. I highly recommend Mark Mauricio and Ron Carter Cadillac to everyone. More
by Mary Zora
May 15, 2021
Me and my family have been dealing with this dearlership for the last 15 years. I will never go to another dealership, they treat all their customers like family. The customer service is always on point. I for the last 15 years. I will never go to another dealership, they treat all their customers like family. The customer service is always on point. I had the pleasure of meeting Mr. Mark Mauricio today. He was our sales person. He was so knowledgeable and made the trading of me getting the vehicle I’ve been wanting. I traded in a 2018 Cadilac Ats and drove off the lot with a 2021 Cadilac Xt4. Mr. Mark didn’t play any games he listened to everything I expressed and made it a wonderful experience. Everyone was great, the sales manager, June in finance all the way up to the General manager Mike Pence. A fantastic organisation! Great cutomer support from beginning to end of the process. The team are really informed and go the extra mile at every stage. I would recommend them unreservedly. In the words of my father that just passed “they are not like family they are family”. More
by Lemonical76
May 15, 2021
Absolutely the most positive buying experience anyone could possibly have . Keith Mujica is the knowledge professional salesman in my 40 years years of auto purchases . could possibly have . Keith Mujica is the knowledge professional salesman in my 40 years years of auto purchases . More
by Billy
May 14, 2021
He was very professional, not pushy at all and extremely patient with my needs and questions. He found me the perfect vehicle and provide excellent service. Highly recommend. patient with my needs and questions. He found me the perfect vehicle and provide excellent service. Highly recommend. More
by Ashley
