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Big Star Cadillac

Friendswood, TX

4.8
3,366 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas. Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door. Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area. We're Committed to Providing an Exceptional Customer Service Experience So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better. Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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18100 Gulf Freeway, Building B

Friendswood, TX

77546

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Showing 3,367 reviews

August 12, 2021

Keith is a very nice guy. I had a great experience. I will always continue to do business with Keith for all my Escalades. He keeps his promises and took car of me and my Escalade. More

by aaali1968
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Mujica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2021 -

Big Star Cadillac responded

Thank you for your review and your business, we appreciate it!

August 12, 2021

Great atmosphere, best dealership I’ve ever dealt with. You get VIP service as soon as you walk in. More

by Getusum
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mauricio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2021 -

Big Star Cadillac responded

Getusum, Thank you so much for your business and review!

August 12, 2021

I was so thankful for Amy’s customer service. I was very hesitant about the car buying experience, however she was so genuine and patient, I didn’t even realize I bought a brand new car 😊. I’m looking forw More

by Brittani!
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amie Gulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2021 -

Big Star Cadillac responded

Btittani, Thank you for your business and kind words about your experience with Amie. We will be sure to share this with her and her suppervisors.

August 10, 2021

Angela was exceptional during the entire process at Ron Carter Cadillac. I will definitely be referring friends and family to the dealership and to Angela More

by Cal S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2021 -

Big Star Cadillac responded

Thank you call fpr your business and your reviiew. We appreciate your kind words about our concierge delivery process and our Delivery Manager, Angela. Have a great day!

August 09, 2021

This was my second purchase from this dealership. I upgraded to the XT6 from the XT4. Phillip Conner was my salesman both times. He is friendly and does what is needed to make me the customer happy. More

by Brandy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2021 -

Big Star Cadillac responded

Thank You Brandy for your review and your loayalty! We are honored.

August 09, 2021

The buying experience was very easy, and Phillip was amazingly helpful. More

by Tutu2four
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2021 -

Big Star Cadillac responded

Tutu, Thank you for your kind words about Phillip and especially your business!

August 07, 2021

It always has been said and it’s true, the first person you speak with at a dealership sets the mood for the sale. Denise Beyner is this front line person. Always friendly and knowledgeable about all asp More

by Frozenrain
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Beyner-Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2021 -

Big Star Cadillac responded

Thank you so much for your kind words and your business!

August 07, 2021

Efficient, courteous staff. The option to make an appointment for vehicle service needs is a huge convenience. More

by jrunner5856
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amie Gulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2021 -

Big Star Cadillac responded

Thank you for you business, we are honored.

August 07, 2021

I have too much to say but she’s wonderful. if you know what you want when you come in. She’ll make it happen. Communicating is on point as well. I’m glad I got her to help me pick my perfect car! More

by Kptruong1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amie Gulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2021 -

Big Star Cadillac responded

Kptruong1, Thank you for your review and you business!

August 06, 2021

The most helpful salesman I’ve ever encountered. She walked me through every step, answered all questions, and never pressured me into a decision. Customer for life. More

by sierratabone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amie Gulli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2021 -

Big Star Cadillac responded

Sierra, Thank you for your review and kind words. We are honored.

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