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Big Star Cadillac
Friendswood, TX
3,052 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 3,052 reviews
January 24, 2025
I’ve always had a great experience at your dealership. From beginning to end everything has always been handled very professional. Thank you for always taking good care of my cars needs. From beginning to end everything has always been handled very professional. Thank you for always taking good care of my cars needs. More
by pattymoreno13
Verified CustomerEmployees Worked With
January 24, 2025
Ainsley Roark is very knowledgeable and she fights to get coverage under the warranty. If it is not covered under the warranty she fights for contribution from GM. coverage under the warranty. If it is not covered under the warranty she fights for contribution from GM. More
by GREG.ALEXANDER
Employees Worked With
January 23, 2025
Lee was very informative about the services being provided and service very fast. The transportation to and from work was very appreciated. provided and service very fast. The transportation to and from work was very appreciated. More
by jrwilson0
Employees Worked With
January 23, 2025
Mark Mauricio was awesome,he held my hand thur the whole car buying process. The entire team at Big Star like Joel,Kelly are awesome ,i will be definitely buying more cars from here,telling my family whole car buying process. The entire team at Big Star like Joel,Kelly are awesome ,i will be definitely buying more cars from here,telling my family and friends about Big Star… More
by staci2
Employees Worked With
January 22, 2025
José was super helpful & they serviced my car in a timely manner! They also provided transportation to and from my home so I wouldn’t have to wait at the dealership while they took care of my vehicle. manner! They also provided transportation to and from my home so I wouldn’t have to wait at the dealership while they took care of my vehicle. More
by Msruiz95
Employees Worked With
January 22, 2025
They always provide good service. Representatives are friendly and attentive. They explain procedures thoroughly. Customer waiting room is comfortable. Representatives are friendly and attentive. They explain procedures thoroughly. Customer waiting room is comfortable. More
by KATDWEST
Employees Worked With
January 21, 2025
We've been dealing with Big Star for a while now and have always had good service. The latest visit has been exceptional with all the help Benito has given us. always had good service. The latest visit has been exceptional with all the help Benito has given us. More
by prostreetbug
Employees Worked With
January 19, 2025
Service was great and this was my 1st time being there, this is a recommendatin for sure. this is a recommendatin for sure. More
by rlperez54
Employees Worked With
January 19, 2025
Great service received from Bobby Miller He is the best person in the service center. person in the service center. More
by rnhead
Employees Worked With
January 19, 2025
2.5 hours for an oil change is a little ridiculous. Not to mention my Aldis quarter was taken, it's only a quarter but it's the principal. I thought maybe it was vacuumed up but the penny and trash was lef to mention my Aldis quarter was taken, it's only a quarter but it's the principal. I thought maybe it was vacuumed up but the penny and trash was left! Yes, I called back to let them know but my call wasn't answered nor returned. More
by Kayla
Employees Worked With
