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Big Star Cadillac
Friendswood, TX
3,467 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 3,467 reviews
February 27, 2026
Service counselor is excellent but need dedicated bays for simlple service. Waited 1 hour 45 minutes for an oil change. No car wash. for simlple service. Waited 1 hour 45 minutes for an oil change. No car wash. More
by mikermunday
Verified CustomerEmployees Worked With
February 27, 2026
Albert knew exactly who he's doing and he's considered my book The Best of the best book The Best of the best More
by Lorcajames
February 27, 2026
The best of the best I said the best of the best very well organized. What else would you like me to say? well organized. What else would you like me to say? More
by Lorcajames
February 26, 2026
Car was in there a little too long but overall excellent And I'm missing a sensor button on backside And I'm missing a sensor button on backside More
by Tsctyer
February 26, 2026
Lee was so accommodating and wonderful! Kept me posted on the progress of my car and made sure the pick up and drop off process was smooth. Kept me posted on the progress of my car and made sure the pick up and drop off process was smooth. More
by jessicarobles
February 25, 2026
Hassle free experience, extremely personable staff, knowledgeable, and Gary listened to every concern I had. knowledgeable, and Gary listened to every concern I had. More
by Cindy.royston
February 24, 2026
My experience was good. The issue with my car was fixed. Very helpful and friendly The issue with my car was fixed. Very helpful and friendly More
by kay.rich63
February 23, 2026
Helpful, Friendly & Professional Understanding, reliable when communicating the problems my vehicle had. Overall good atmosphere when communicating the problems my vehicle had. Overall good atmosphere More
by brianalvarez288
February 22, 2026
My Escalade has had 3 recalls so far. It broke down in the freeway and had to have it towed to your shop and it took 3 months to get it back. It broke down in the freeway and had to have it towed to your shop and it took 3 months to get it back. More
by l.yanez
February 22, 2026
Always get great service at Big Star Cadillac. They always go above and beyond for their customers. They always go above and beyond for their customers. More
by futuregigi
Employees Worked With
