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Big Star Cadillac
Friendswood, TX
3,215 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 3,215 reviews
October 26, 2025
Jose was the service writer that listened to what I had to say and did what I asked. He set up a ride to work for me and was. Dry polite and appreciative. Big Star Cadillac is a good dealership! to say and did what I asked. He set up a ride to work for me and was. Dry polite and appreciative. Big Star Cadillac is a good dealership! More
by mikeludeke
Verified CustomerEmployees Worked With
October 25, 2025
My experience is always pleasant and soon with Jose. He provides exceptional service every single time I bring in my car. He provides exceptional service every single time I bring in my car. More
by LaR
October 24, 2025
Jose is always quick and efficient with helping me and the best around ! Thanks Jose the best around ! Thanks Jose More
by Kbelle2007
October 23, 2025
Great salesman. He was friendly, helpful, informative, and didn’t not pressure me. He answered all my questions and fulfilled my requests. He was friendly, helpful, informative, and didn’t not pressure me. He answered all my questions and fulfilled my requests. More
by Aware
Employees Worked With
October 23, 2025
Great job thanks for everything! !! I would be more than glad to recommend my to use your service thanks again! !! I would be more than glad to recommend my to use your service thanks again! More
by robert-elliott
Employees Worked With
October 22, 2025
The dealership was great, everyone was very helpful and friendly and the loaner vehicle helped me a lot. friendly and the loaner vehicle helped me a lot. More
by hughesdemarcus
Employees Worked With
October 22, 2025
The staff I dealt with were friendly and professional with an emphasis on customer service. That is a rare commodity these days and much appreciated. Our thanks to David, Angela, and Damy. with an emphasis on customer service. That is a rare commodity these days and much appreciated. Our thanks to David, Angela, and Damy. More
by tbird1492
October 22, 2025
I have had service completed with different Cadillac dealerships, including the one where I purchased my XT5. By far, Big Star has been the best and I have wanted for nothing when working with them. Tha dealerships, including the one where I purchased my XT5. By far, Big Star has been the best and I have wanted for nothing when working with them. Thank you for all you do! More
by glory2537
October 22, 2025
Jose was attentive and easy to work with. Service was smooth with no problems. Will be back. Service was smooth with no problems. Will be back. More
by Kels.parent2020
Employees Worked With
