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Big Star Cadillac
Friendswood, TX
3,368 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 3,368 reviews
January 11, 2026
Excellent! The service team was professional and courteous. Always willing to go the extra mile to provide superior care. The service team was professional and courteous. Always willing to go the extra mile to provide superior care. More
by mspikes1906
Verified Customer
January 10, 2026
Jose is very helpful and strives to keep his word. Customer experience and satisfaction are a priority. Customer experience and satisfaction are a priority. More
by Sherri
Employees Worked With
January 10, 2026
Amazing experience all around. .I have had several cars throughout my years and this was the most easiest and fun I have ever had! .I have had several cars throughout my years and this was the most easiest and fun I have ever had! More
by JAIMEMONTGOMERY
January 10, 2026
Great dealership, I would recommend this place to anyone. Can't wait to buy another vehicle again Can't wait to buy another vehicle again More
by jcano2014
Employees Worked With
January 09, 2026
Amie said she was the only 'Sales Rep' at your dealership that could have sold me a new car. I'm very grateful to her for her patience, calm demeanor and timely responses. I'm analytical; I have extensive that could have sold me a new car. I'm very grateful to her for her patience, calm demeanor and timely responses. I'm analytical; I have extensive questions and like concise answers; I like to have a clear understanding of all cost and forms required in the cash purchase of a new vehicle. Thus, my purchases are conducted in a methodical manner. Prior to the Cadillac XT6 purchase, on Dec 2025, I owned a 2016 Cadillac SRX. Big Star Cadillac Service Department, specifically Bobby Miller and Daniel Wood, provided excellent service to that car for 9 years. Their dedication to excellent service is why I purchased another Cadillac from Big Star Cadillac. Thank you, Betty Timberlake Scott More
by Bettyscott100
January 09, 2026
Lee Velazquez is an outstanding guy who goes way beyond my expectations every visit. 100% Recommended!! my expectations every visit. 100% Recommended!! More
by RANDELL.BRADSHAW
Employees Worked With
January 09, 2026
George helped me with the purchase of a car from Big Star. Everything about the process was A+, and we were able to align on terms quickly. I wish I’d known about George and Big Star earlier and already Star. Everything about the process was A+, and we were able to align on terms quickly. I wish I’d known about George and Big Star earlier and already look forward to purchasing my next car from them. Go see George you will be glad you did! More
by maxt12
January 09, 2026
I contacted Big Star for a car I was interested in. Benito was the person who helped me and I’m glad we got to connect. We aligned on fair terms quickly Big Star provided a very smooth, low-stress buyi Benito was the person who helped me and I’m glad we got to connect. We aligned on fair terms quickly Big Star provided a very smooth, low-stress buying experience. I just wish I had known about this dealership earlier. More
by maxt12
January 09, 2026
Big Star has become an exceptional dealership from when I first visited there in 2023! Big Star is #1 in customer service, especially Lee!! Everyone is very friendly, helpful and knowledgeable! From the rece first visited there in 2023! Big Star is #1 in customer service, especially Lee!! Everyone is very friendly, helpful and knowledgeable! From the receptionist, sales, service and parts everyone has a smile and wants to know if I have been helped! I will be a Big Star customer for as long as I drive a Cadillac! More
by Fransthe1
January 09, 2026
I am extremely pleased with the excellent service I receive from Amie Gulli/Sales, Bobby Miller/Svc Tech and Daniel Wood/Svc Mgr. They are why I keep coming back to Big Star Cadillac. Thank you, B receive from Amie Gulli/Sales, Bobby Miller/Svc Tech and Daniel Wood/Svc Mgr. They are why I keep coming back to Big Star Cadillac. Thank you, Betty T. Scott More
by Bettyscott100
