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Big Star Cadillac - Service Center

Friendswood, TX

4.7
1,247 Reviews

1,247 Reviews of Big Star Cadillac - Service Center

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February 03, 2025

This team is terrific! Great service department and loaner department. Very much appreciated for all they do. More

by TRACY.S.LINDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LeAnna Kerr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Rodarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

February 03, 2025

The service department is fantastic! This department will go out of their way to help with anything. More

by TRACY.S.LINDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Mujica
5.0
This rating includes all reviews, with more weight given to recent reviews.
LeAnna Kerr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Rodarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Big Star Cadillac responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

February 02, 2025

Jason was the best, very professional and efficient . Helped me out throughout my journey with buying the car More

by linythomas2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Ramsland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Big Star Cadillac responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

February 02, 2025

Ansley was great . Smooth appointment. Left my car and she called when my car was ready . Love that Big Star washed and vacuumed my carpets also . Very pleased with ove More

by Elizabeth Crocker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ainsley Roark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Big Star Cadillac responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

February 02, 2025

Albert was so knowledgeable, professional, and friendly. He understood my issue and provided me accurate information. He took good care of me and provided me an excellent service. This is my second visit t More

by MOHAMMED.BURAA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Big Star Cadillac responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

February 01, 2025

Top notch notch top top top top top top top top top top top top More

by joshpeterson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Teran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Big Star Cadillac responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

February 01, 2025

The employees in the service department tend to go the extra mile to take care of the customers. More

by Lgoudeau61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ainsley Roark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Big Star Cadillac responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

February 01, 2025

My son had my vehicle serviced, he said the staff were very detailed and courteous More

by Joeva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ainsley Roark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Big Star Cadillac responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

February 01, 2025

Always receive great customer service from the service department at Big Star, wouldn’t want to go anywhere else. More

by Gen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LeAnna Kerr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Rodarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Big Star Cadillac responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

January 31, 2025

Ainsley was very magnificent super talented she took care of all my car needs Melvin did great as well Thank you so very much More

by ABDULALSAHLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ainsley Roark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Big Star Cadillac responded

Thank you so much for your 5-star review! We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.

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