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1,282 Reviews of Big Star Cadillac - Service Center
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June 22, 2025
Bobby Miller and Big Star Cadillac have been great communicating and a quick turn around. Thank you communicating and a quick turn around. Thank you More
by sweetdh2003
Verified Customer
June 21, 2025
Ainsley was so courteous and professional. She set me up for concierge service and followed through so it happened without a glitch. I cannot drive but have a caregiver who drives me around s She set me up for concierge service and followed through so it happened without a glitch. I cannot drive but have a caregiver who drives me around so this service is very important to me. Also the person who brought me the loaner car and picked up my car was very polite. More
by BLTITCHER
Employees Worked With
June 20, 2025
I purchased a 2020 Cadillac CT5 end of April 2024. Isaiah Rodarte has been my service manager since then. He has provided excellent service! I have had 2 oil changes 2 sensors replaced, a recall and a Isaiah Rodarte has been my service manager since then. He has provided excellent service! I have had 2 oil changes 2 sensors replaced, a recall and a rear oil seal replaced. Each time the work was completed in a timely manner.and all issues were resolved. More
by scaffoldgod12
Employees Worked With
June 18, 2025
Not very good customer service doesn't communicate with the customer doesn't complete the work in reasonable amount of time left my vehicle with oily and greasy finger prints on the headliner not a good ex the customer doesn't complete the work in reasonable amount of time left my vehicle with oily and greasy finger prints on the headliner not a good experience More
by GDIXONSR
Employees Worked With
June 16, 2025
Big Star Cadillac is always on point and gets the job done. Isiah, especially makes it easy. done. Isiah, especially makes it easy. More
by tony426tamez
June 13, 2025
Great attitude. Nice personalities from everyone. Excellent service provided within an exceptional timeframe. Thank you! Nice personalities from everyone. Excellent service provided within an exceptional timeframe. Thank you! More
by LETITIACLAY
Employees Worked With
June 13, 2025
I wouldn’t take my car anywhere else! Bobby is like an old friend now. He always takes care of us… above and beyond! ⭐️⭐️⭐️⭐️⭐️ Bobby is like an old friend now. He always takes care of us… above and beyond! ⭐️⭐️⭐️⭐️⭐️ More
by michele
Employees Worked With
June 12, 2025
Always thorough, accommodating great manners and respect to customers Arrange for rides and good follow ip to customers Arrange for rides and good follow ip More
by HPHANDS
Employees Worked With
June 12, 2025
Ainsley in the service department is beyond exceptional, easy to work with and Daniel is amazing as well… Great service every time! easy to work with and Daniel is amazing as well… Great service every time! More
by LCPBOOKING
June 08, 2025
I purchased a 2020 Cadillac CT5 13 months ago and have taken it back 3 times for oil changes. i also had a few times when the check engine light came on for a couple of different reasons. each time the is taken it back 3 times for oil changes. i also had a few times when the check engine light came on for a couple of different reasons. each time the issue was resolved. The last time the service technician noticed oil seeping from the rear sill and i was informed. Isaiah let me know and scheduled me to bring the car back so this could be resolved. More
by scaffoldgod12
