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Big Star Hyundai
Friendswood, TX
6,694 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason.
At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help!
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Hyundai Serving Houston Drivers
So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 6,694 reviews
November 19, 2023
Excellent customer service. Wonderful facility. We had a recall any handled it quickly and professionally. Wonderful facility. We had a recall any handled it quickly and professionally. More
by CAROLYN HAAG
Verified CustomerEmployees Worked With
Other Employees :
Madison Hartung, zzBilly zzWilliams
November 18, 2023
Big star Hyundai treated us right. We would come back again. Here is the rest of my 15 words. We would come back again. Here is the rest of my 15 words. More
by brookmilstead
November 18, 2023
Had excuses 3 different times I went to pick up my car and I was not happy and I was not happy More
by SPARKYJC71
Employees Worked With
Other Employees :
Madison Hartung, zzBilly zzWilliams
November 17, 2023
Bridget and Lupe were so amazing and made this process so easy for myself. I would recommend all my friends and family to them! 10/10 for sure easy for myself. I would recommend all my friends and family to them! 10/10 for sure More
by tinacano86
Employees Worked With
zzBridget zzGutierrez
November 17, 2023
Always professional and the service team are always nice and helpful and keep you informed and helpful and keep you informed More
by sherri.hall43
November 16, 2023
Devante Jones has to be the best sales person on your team! He is funny and really cares about his customers by making sure they are happy during and after they leave with their new edition. I’m grateful team! He is funny and really cares about his customers by making sure they are happy during and after they leave with their new edition. I’m grateful for Mr. Jones, he ensured me of all the possibilities and directed me to the best route due to my predicament. I came in with uncertainty but left with an abundant of great information and an upgraded newer car and will gladly come back in the future to buy another car from him. Thank you! More
by KRISTINADIAZ2528
Employees Worked With
zzDevante zzJones
November 16, 2023
Aron and her team did a wonderful job with assisting us on trading our 2020 Palaside for the new 2024, she was 10 out of 10 in me and my wife expectations on trading our 2020 Palaside for the new 2024, she was 10 out of 10 in me and my wife expectations More
by Hdaisy22
November 15, 2023
My sales woman was great Arin and diamond really took care of me . I already recommended everybody I know . care of me . I already recommended everybody I know . More
by Ericwoodd90
November 15, 2023
he is a good sales agent with good knowledge and listen to the customer and help the customer in making a good deal 5 star to nick and big star hyundai to the customer and help the customer in making a good deal 5 star to nick and big star hyundai More
by Lukman
Employees Worked With
November 15, 2023
My sales reps were nice, understanding, somewhat informative. But it's the hindsight that bothers me. I let the process happen and that's on me, but lots of information was withheld from me during e informative. But it's the hindsight that bothers me. I let the process happen and that's on me, but lots of information was withheld from me during every step of the process. And then while speaking to someone about the issues I was cut off, talked over, and was being gas lit into thinking they didn't do anything wrong. After the financing the vehicle I was left to sit in a room for 45 minutes with no idea what was going on. After leaving that night I realized I left something insurance related in the trade in. I left multiple messages with multiple people about an issue and it was never addressed with me. I had to have someone call in my place to get any traction on resolving the situation over 7 hours later. As a first time new car buyer, I feel taken advantage of, but I also didn't know what to ask during the process. Take the review as you will, my story could be an outlier. But that's my experience. More
by zh552200
