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Big Star Hyundai

Friendswood, TX

4.3
6,694 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas. Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area. Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason. At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help! We're Committed to Providing an Exceptional Customer Service Experience So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better. Visit Big Star Hyundai Serving Houston Drivers So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
Contact Dealership

17990 Gulf Freeway

Friendswood, TX

77546

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Showing 6,694 reviews

July 31, 2023

I had to wait awhile but service was great so that made up for the wait. More

by GLENDIAJONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb Chadwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that Caleb was able to provide you with an exceptional, 5-Star experience.

July 31, 2023

Very good overall customer service. Was able to drop off the vehicle and pick it up the next day without any issues. More

by DUSTINGORDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kohl Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Chapa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaleb Chadwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steffy Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madison Hartung, zzBilly zzWilliams
Jul 31, 2023 -

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

Jul 31, 2023 -

DUSTINGORDON responded

Only thing that I am waiting on are the weather tech floor mats. Thank you again!

Jul 31, 2023 -

Big Star Hyundai responded

Awesome! We will pass this message along for follow up.

July 30, 2023

Very nice people and great customer service and very comprehensive to the public and to the people More

by JANNETH19RODRI@GMAIL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kohl Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steffy Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madison Hartung
Jul 31, 2023 -

Big Star Hyundai responded

Hi! We are very happy that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

July 30, 2023

Great customer service and very informative about my car from Steffi and Service Department ! Thanks you. More

by richardyensan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steffy Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Big Star Hyundai responded

Thank you! We are delighted that Steffy was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyundai!

July 30, 2023

I came in for an oil change and Adrian was awesome. He even had my dirty car washed for me. I will definitely use Adrian for all my car needs in the future. More

by TAMMY8011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Chapa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

July 29, 2023

Always Great Customer Service- Steffy is the BEST! She’s very thorough, she listens to me & my concerns & keeps me on track as far as my service needs so that my vehicle stays in tip top condition! More

by DVARNER35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steffy Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2023 -

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that Steffy was able to provide you with an exceptional, 5-Star experience!

July 29, 2023

Outstanding service and employees . Very kind and respectful in every way. Very professional in every way More

by sandashb
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

July 29, 2023

Worst experience possible for a brand new vehicle. Expressed concerns, no follow-ip from anyone. More

by Msullinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steffy Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : zzRandol zzManjarrez
Jul 31, 2023 -

Big Star Hyundai responded

Thank you for your review. We are sorry to hear that your follow-up experience with us was not a more positive one. We agree that communication during and after the sale is the cornerstone of a good relationship. Feel reach out to me directly at your earliest convenience with your best contact information so we can discuss where we are at and how to move forward. Gabriel Cruz, General Sales Manager, gabrielc@bigstarhyundai.com

July 29, 2023

Billy handled our purchase of assesories and took care of transportation to and from dealership. He was professional and courtesy during the entire process. More

by randykauffman7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
zzBilly zzWilliams
Jul 31, 2023 -

Big Star Hyundai responded

Thank you! We are delighted that Billy was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyundai!

July 29, 2023

I appreciate Big Star. I barely had my car 2weeks and I got a chip in my windshield my salesman got my windshield fixed as well as my tint that had bubbled (Houston heat). More

by CHRIST482016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Delcid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steffy Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salesman Rodrigo. , zzPaul zzHewitt, zzGabriel zzCruz, zzSterling zzWhitely, zzBilly zzWilliams
Jul 31, 2023 -

Big Star Hyundai responded

Thank you! We are delighted that Rodrigo and our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyundai!

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