Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Big Star Hyundai
Friendswood, TX
6,714 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason.
At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help!
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Hyundai Serving Houston Drivers
So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,714 reviews
January 16, 2025
Had a very good experience. I knew what I wanted and they got it. Was.o ly at dealership a couple hours. Fast and easy. Will always buy a hyundai. I knew what I wanted and they got it. Was.o ly at dealership a couple hours. Fast and easy. Will always buy a hyundai. More
by wrey1021
Verified CustomerEmployees Worked With
Ruben, zzDevante zzJones
January 16, 2025
They were very professional. Took care of everything in a timely manner. Would recommend to friends Took care of everything in a timely manner. Would recommend to friends More
by mathewsfamilytx
Employees Worked With
January 15, 2025
I purchased 3 vehicles in 2024. The 1st 2 were at another dealership, but if I had known about Big Horn I definitely would've come sooner. I hate sitting around waiting but this pr The 1st 2 were at another dealership, but if I had known about Big Horn I definitely would've come sooner. I hate sitting around waiting but this process was extremely quick and painless. Prayerfully, I don't have to purchase anymore vehicles any time soon but if I do I will definitely be back. More
by eventsofelegance
January 14, 2025
Adrian Chapa is the best! I send all my Hyundais from across town only to him. Keep up the great work. I send all my Hyundais from across town only to him. Keep up the great work. More
by OK_USA
Employees Worked With
January 13, 2025
They did overcharge me for the 2025 Santa Fe I got it from them.. cruelty they changed the price and make me sign all documents.. i try to get this people on the phone after I find the difference.. nob from them.. cruelty they changed the price and make me sign all documents.. i try to get this people on the phone after I find the difference.. nobody is answering. The operator transferred my call to the the Alex C Jones he’s never answered or call me back yet and I try to get the sales manager he also answered my call.. I going to file a complaint against Big Star Hyundai to AG ,Consumer Protection Office, and BBB if they did not do any compensation More
by DANIEL.YOHANNAN094
January 10, 2025
The service is always great. You leave feeling like they care and you are taken care of. You leave feeling like they care and you are taken care of. More
by karenkober
January 10, 2025
The seller knew nothing about the vehicle on top of that couldn’t explain the buyers breakdown and the financial side. The manager pretty much sold the car. They said car was fully serviced. Received the ca couldn’t explain the buyers breakdown and the financial side. The manager pretty much sold the car. They said car was fully serviced. Received the car at 70% oil life. Completely empty gas tank. Seller said their pumps didn’t work. Told they would call back to get the tank filled up the next day and never called. The car was also missing the trunk mat covering the spare tire. Upon first glance we brought it up and they started they still had to get the car cleaned if we purchased it and they would put it back in. When we did buy the vehicle and they’re brought it out we didn’t double check and it never got put back in. Called and asked about it and never got a response. Probably one of the worst dealings in buying a car but I needed the vehicle and made a quick purchase. I’d rate this car buying experience a 2.5 out of 5 More
by Vio123187
Employees Worked With
January 10, 2025
Courteous Professional Efficient Knowledgeable Time sensitive Communication Text messages Helpful Nice Respectful Cleanliness Good Nice Smile Time sensitive Communication Text messages Helpful Nice Respectful Cleanliness Good Nice Smile More
by lisalsargent79
Employees Worked With
January 10, 2025
Always a great experience. Adrian is the best. What else do you want me to say? Adrian is the best. What else do you want me to say? More
by foster1859
Employees Worked With
