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Big Star Hyundai
Friendswood, TX
6,671 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason.
At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help!
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Hyundai Serving Houston Drivers
So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 6,671 reviews
October 28, 2024
Antonio Clinger checked me in. I was very pleased with him. Also Brandon Sandoval was my sales guy and he did a great job. Big Star would get an A+ in my book . The only ne I was very pleased with him. Also Brandon Sandoval was my sales guy and he did a great job. Big Star would get an A+ in my book . The only negative was the Lyft driver His car was old, smelled of gasoline, filthy, windows open and it was hot out. Luckly I was going to Sams a mile away . This was my first ride with Lyft. I did rate him very poorly. The girl that picked me up to come back was way way better. I did not see Antonio when I came back but I did share with one of the other guys my not so good experience . He suggested I inform Lyft. More
by MISSFROGGYD
Verified Customer
October 28, 2024
Went to get new vehicle since the original one was not operating properly. Thought they had everything ready and we only needed to sign papers. Ended up having to be there 3+ hours because they were not r operating properly. Thought they had everything ready and we only needed to sign papers. Ended up having to be there 3+ hours because they were not ready for us and dealt with others before getting us in the signing office. More
by sablaturac
October 27, 2024
Brandon was so personable and made our experience so easy and such a joy! Everyone at the dealership was great! and such a joy! Everyone at the dealership was great! More
by lori_herbert1971
Employees Worked With
October 27, 2024
Service department was fast, courteous and very thorough. Gave good explanations. Returned the vehicle clean inside and out. Gave good explanations. Returned the vehicle clean inside and out. More
by B-PEARCE1
Employees Worked With
October 27, 2024
Great service. Our salesman, Moe was prompt to address us as we checked out vehicles. He made us feel comfortable through the entire process and had great communica Our salesman, Moe was prompt to address us as we checked out vehicles. He made us feel comfortable through the entire process and had great communication about each step. More
by gibberman.k7
October 27, 2024
Awesome staff who cares to try whatever they can to get you what want and works hard to do so. you what want and works hard to do so. More
by thalljr1987
October 27, 2024
It took 3 hours for an oil change and “complimentary car wash” I’m not sure my car was actually washed because there was still dirt and bird poop on it. I’m also upset because when I bought my car it had a wash” I’m not sure my car was actually washed because there was still dirt and bird poop on it. I’m also upset because when I bought my car it had a floor mats and a cargo cover and after being washed when I bought it neither were put in my car. Nobody seems to be able to help me or care to help. The service office area is a bit awkward as there really isn’t anywhere to stand if other people are there bc it’s so narrow. Maybe that’s just me. It wasn’t a horrible experience just wasn’t super great either. Nobody has any customer service very dry. More
by kvilla87
Employees Worked With
Antonio?
October 27, 2024
The finance department takes to long to get you to just sign some papers one guy took over 1 hour and half to get people out. We have to wait 2 hours just to sign papers which is ridiculous. sign some papers one guy took over 1 hour and half to get people out. We have to wait 2 hours just to sign papers which is ridiculous. More
by daniel.davis713
October 27, 2024
Great professional service and patience. I really appreciate Ms Rose Rodriguez for working with me I really appreciate Ms Rose Rodriguez for working with me More
by odessa1959stanford
