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Big Star Hyundai
Friendswood, TX
6,675 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason.
At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help!
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Hyundai Serving Houston Drivers
So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 6,675 reviews
August 19, 2024
The amount of help I received really made my purchase experience as smooth as possible. I was a first time car buyer and really felt like I was able to learn a lot and everything was explained. experience as smooth as possible. I was a first time car buyer and really felt like I was able to learn a lot and everything was explained. More
by fanaeyjo
Verified CustomerEmployees Worked With
August 19, 2024
Nice clean atmosphere, employees were great! Will be visiting again and let friends know how great the experience was. Will be visiting again and let friends know how great the experience was. More
by MARCUSGARY614
August 19, 2024
I got a 5000 interval service. It was fine. Very busy place, so plan to drop off your vehicle. They will arrange a free ride service if you need it. It was fine. Very busy place, so plan to drop off your vehicle. They will arrange a free ride service if you need it. More
by davehein
Employees Worked With
August 19, 2024
Nice people from the person who set my appointment, to my specialist Billy. I also like the video I received of what was happening with my vehicle. specialist Billy. I also like the video I received of what was happening with my vehicle. More
by naiela1979
Employees Worked With
zzBilly zzWilliams
August 19, 2024
Using this dealer since 2007, but prices for services have gone up so much I feel like I’m being ripped off. There’s no reason to take advantage of your customers this way. I’m looking for a different m have gone up so much I feel like I’m being ripped off. There’s no reason to take advantage of your customers this way. I’m looking for a different make car so I don’t have to come here any more. More
by CMANZER
Employees Worked With
August 18, 2024
It was great! I was addressed immediately when I walked into the dealership, and Billy listened to my concerns and everything I needed was addressed. I was addressed immediately when I walked into the dealership, and Billy listened to my concerns and everything I needed was addressed. More
by mbowman0826
Employees Worked With
zzBilly zzWilliams
August 18, 2024
I felt very comfortable and not pressured. Durran worked diligently to make a deal I could work with. It felt great. I’m very happy with my purchase. Durran worked diligently to make a deal I could work with. It felt great. I’m very happy with my purchase. More
by hrhblackwell
August 18, 2024
Really don’t like to leave negative comments, but here goes. My salesman (not the manager) was very nice. 2 major problems with this dealership. First, don’t advertise a vehicle for $83K when you have goes. My salesman (not the manager) was very nice. 2 major problems with this dealership. First, don’t advertise a vehicle for $83K when you have $3K of undisclosed add-ons that cannot be removed (removal not an option) from the vehicle; meaning the sale price is in reality $86K “NOT” $83K. That is deceptive! Second, the extended warrant sell-job was really hard. I repeatedly declined, but the salesman would not take “no” for an answer. I didn’t buy the warranty, but I resented being worked over. I will not do business with them again. Hope the constructive criticism spares other customers. Be honest with your customers, don’t install anti-theft packages that cannot be removed from a vehicle, without disclosing the upcharge in the sales price. Finally, don’t try to bully your customers into buying an extended warranty package. When they indicate they are not interested, let it go. Coercion is poor business. More
by Private
Employees Worked With
August 18, 2024
Excellent service and customer support Kept updated on timing of service!! I will return for service at this location!!! timing of service!! I will return for service at this location!!! More
by e.i.sierra
Employees Worked With
August 17, 2024
He explained everything to me where I could understand, and told me what I needed, and the shuttle took me where I needed to go and picked me up, the whole thing didn't take long. great job Hyundai 🤗 and told me what I needed, and the shuttle took me where I needed to go and picked me up, the whole thing didn't take long. great job Hyundai 🤗 More
by HOMEZELLARUSSELL54
