Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Big Star Hyundai
Friendswood, TX
6,682 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason.
At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help!
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Hyundai Serving Houston Drivers
So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,682 reviews
March 27, 2025
Customer serves was horrible. Too many gun answered questions. They dnt care about the customer concerns and not helpful out side of their job. Too many gun answered questions. They dnt care about the customer concerns and not helpful out side of their job. More
by pgcheena
Verified Customer
March 26, 2025
Got there 7am was attended very quick and service was precise and they explained everything that was being done and needing to be done , all in all service was very good A plus plus from me precise and they explained everything that was being done and needing to be done , all in all service was very good A plus plus from me More
by sandraaquino233
Employees Worked With
March 25, 2025
Very courteous and friendly, professional, no long drawn out process, and excellent customer service. GREAT! out process, and excellent customer service. GREAT! More
by mz.effie.dickey
March 23, 2025
Timely. Informative. Helpful. Good customer treatment. Helpful communication and video updates Itemized breakdown. Friendly. Quick responses Informative. Helpful. Good customer treatment. Helpful communication and video updates Itemized breakdown. Friendly. Quick responses More
by savuant
Employees Worked With
Steffy
March 23, 2025
Service is great, sales is slow, in sales you sit waiting on people, not so with service on people, not so with service More
by JACK.CRISSEY002
March 23, 2025
Very efficient and easy to work with did not preasure a sale but let us make up our own mind sale but let us make up our own mind More
by deanhamby
Employees Worked With
March 22, 2025
Paul very unfriendly and rude. No snacks available. Other team members friendly and helpful.. thanks No snacks available. Other team members friendly and helpful.. thanks More
by neldaygarza71
March 22, 2025
Dealer try do their best than before I will bring my car back when needed back when needed More
by KDT0013
Employees Worked With
March 18, 2025
Service was on time and efficient. Really appreciate the video explanations. Recommendations will be applied on our next service. Really appreciate the video explanations. Recommendations will be applied on our next service. More
by MDEWVEALL
Employees Worked With
March 18, 2025
Lied to, Manipulated, Treated Unfairly during contract signing. Worst customer service expierence I’ve ever had signing. Worst customer service expierence I’ve ever had More
by DANIELAGEE8701
