Big Star Hyundai - Service Center

Bryan made sure I was out of the service center on time to make my class. It helps when the customer service is on point and listen. to make my class. It helps when the customer service is on point and listen. More

At Big star Hyundai all the people are very professional and very attentive, they always help you, especially Juan Vásquez. and very attentive, they always help you, especially Juan Vásquez. More

Fast and courteous service, on time appointment. Explained very step that followed. Offered extra service of car wash, Explained very step that followed. Offered extra service of car wash, More

I was taken care of from the time I showed up to the time left for my routine services. left for my routine services. More

Bryan was a wonderful agent and kept me informed of all the findings that was detected from my visit. the findings that was detected from my visit. More

The service department is good, but a to 6 hiur wait for an oil change and ture rotation is excessive. They need more employees to handle the volume of work. an oil change and ture rotation is excessive. They need more employees to handle the volume of work. More

Always very helpful. Takes care of. All my concerns quickly. Makes the service process easy. Takes care of. All my concerns quickly. Makes the service process easy. More

Buena atención al cliente, cumpliendo con requerimientos del cliente un lugar que recomendaría a la gente del cliente un lugar que recomendaría a la gente More

Thanks for everything excelent work in my truck appreciate you have a good person thanks 😊 appreciate you have a good person thanks 😊 More

The service department is stretched too thin. On one scheduled appointment, I was asked to leave my car but was not given a loaner or a rental. I was not given a loaner when I returned for a seco On one scheduled appointment, I was asked to leave my car but was not given a loaner or a rental. I was not given a loaner when I returned for a second appointment until they already had my car for two days. I was called to pick up my car and there were parts of the engine (covers) that were in the trunk. Also, the inside of the back seat had grease marks and the car was not detailed. More