Big Star Hyundai - Service Center

Great service, fast in and out. I was told what to do to keep my vehicle in tip-top shape. I was told what to do to keep my vehicle in tip-top shape. More

Very helpful, appreciate the individual taking care of my issues. Service was performed quickly and will be back. Thanks my issues. Service was performed quickly and will be back. Thanks More

Outstanding. Valued. Courteous.thoughtful. I am always treated with valued customer service. Thank u also Marcos. Valued. Courteous.thoughtful. I am always treated with valued customer service. Thank u also Marcos. More

Professional, quick, accommodating. Glad we chose to get my wife’s care serviced here. Will be back Glad we chose to get my wife’s care serviced here. Will be back More

No it was a one star. Poor communication ( not reading my messages and despite calling twice and requesting a call, no call was received). I specifically asked for the hea Poor communication ( not reading my messages and despite calling twice and requesting a call, no call was received). I specifically asked for the headlight to be replaced multiple times and that did not happen. Also I never received or text that my car was ready. I had to call and protest in order to get my car before Tuesday. Adrian did call on Tuesday oblivious to the fact that I picked my car up on Saturday. I have always taken my car to the dealership in Rosenberg but since moving to Manvel your dealership is closer . More

Good: friendly, prompt, efficient Bad: unable to provide all services, sense of running up bill provide all services, sense of running up bill More

I came in to get an oil change and car wash, I was not pleased! I noticed scratches on my hood, the car didn't look like it got a car wash they just took my mats out and dust them. No vacuum at all car lo pleased! I noticed scratches on my hood, the car didn't look like it got a car wash they just took my mats out and dust them. No vacuum at all car looked the same. Very disappointed! I messaged on the app about my car with the scratches and got no response. More

Adrian is an outstanding service professional who’s always courteous and efficient. He’s taken care of our cars exceptionally well over the past 10 years. always courteous and efficient. He’s taken care of our cars exceptionally well over the past 10 years. More

SATISFIED SO FAR. GLAD IT WAS DONE WITHIN A DAY.WOULD HAVE LIKED TO RECEIVE A DONOR CAR.POSSIBLY NEXT TIME. GLAD IT WAS DONE WITHIN A DAY.WOULD HAVE LIKED TO RECEIVE A DONOR CAR.POSSIBLY NEXT TIME. More

Good experience. Car was in and out as scheduled. The new service area is very nice and clean and the staff is friendly and helpful. Car was in and out as scheduled. The new service area is very nice and clean and the staff is friendly and helpful. More