Biggers Chevrolet

Horrible customer service Absolutely horrible customer service, would NOT recommend this dealer, nor would I ever go back. Went there 20 years ago and received bad service, saw Absolutely horrible customer service, would NOT recommend this dealer, nor would I ever go back. Went there 20 years ago and received bad service, saw a car for sale I was interested in, thought it's been awhile since I was there, I'll give them a second chance. Big mistake! They haven't changed at all. They could care less about their customers. I had an appointment with a salesperson, I had texted her that I was going to be 15 minutes late, due to traffic, when I got there, (12 minutes late), she was gone and the car I was interested in had sold 2 hours before I got there! Or so they said, an honest dealer would have called me and told me it sold, but offer to show me other cars. I don't believe the car was ever there. BTW... 24 hours later the car is still showing for sale at theirs dealership. Avoid this dealer, very dishonest! More

Excellent!!! Alice and the team at Biggers did a wonderful job with myseld and my daughter who was purchasing not just a new car but her FIRSt car ever. They were Alice and the team at Biggers did a wonderful job with myseld and my daughter who was purchasing not just a new car but her FIRSt car ever. They were all very helpful, informative and very friendly. I would recommend that anyone looking for a new car visit Alice and the team at Biggers Chevrolet. More

Took care of our problem Had a problem with my car and was frustrated but Steve took care of the car for us. Have been taking this car here since 2001 and happy with the servi Had a problem with my car and was frustrated but Steve took care of the car for us. Have been taking this car here since 2001 and happy with the service More

Excellence is sales and service. Bill dempke is my sales person. Wouldn't buy a car from anyone else. Outstanding service at every level. I've owned car 2 years and he still makes sur Bill dempke is my sales person. Wouldn't buy a car from anyone else. Outstanding service at every level. I've owned car 2 years and he still makes sure my service is going well. It is. More

Biggers Has Set Pricing - Won't Negotiate After a lot of research I found a used car I wanted to buy and it was located at Biggers. Had a mechanic look it over and had cash in hand, ready to After a lot of research I found a used car I wanted to buy and it was located at Biggers. Had a mechanic look it over and had cash in hand, ready to buy. There were a few problems with the car (worth abut $1000) and it had been in an accident per the CarFax, so I asked the salesman to give me a better price then that quoted on the internet. I had comparables in hand and was ready to negotiate. The manager came by and said point blank, we won't negotiate. The internet price is the final price. I walked out. What a dummy! Who would pass up a cash sale without even attempting some negotiation? Fools. More

BIGGERS RESTORED MY FAITH! Dear Biggers Friends, I would like to take this opportunity to say thank you for all of the effort everyone put into fixing my bad service experience Dear Biggers Friends, I would like to take this opportunity to say thank you for all of the effort everyone put into fixing my bad service experience. You knew I was very angry and disappointed and was set on never returning again as a Biggers Chevrolet customer. Having started looking into leasing a new car, I believe in giving second chances. I am very pleased that I came back to let everyone help me resolve all of my concerns in the service department. The GM, Bob Colwell went above and beyond to explain all of the factors that went into my repair and cost of my car. I now know and understand their policy and realize that they truly were looking out for my best interest. Much to my surprise, I was amazed to see what seemed like a staff meeting happening when I arrived. It was a pleasure to meet and talk to Sales Managers - Dave Arenson and Jason Seger, Shop Foreman - Fred Kavanagh, Customer Care Rep - Gerry Clarke, and my Sales Associate- Tom Hess. As a testimony to the integrity of Biggers Chevrolet, the owner, Jim Leichter even stopped in to talk with me. Like I said in my last survey, Chevy prides itself on customer service and integrity, you certainly proved to me all of those things and more. Special thanks to Dave Arenson and Tom Hess for working with me so diligently and accomplishing a new 2015 Mailibu lease that I am very happy with. I look forward to continuing a long relationship and will not hesitate to recommend you to my friends and family. To show my gratitude, as I promised the staff, homemade cookies are on the way! Sincerely, Joyce Robotham More

great experience Had a great experience from the minute I walked in until I left. Joshua helped me carry up the stairs my daughter in her stroller, he made sure I made Had a great experience from the minute I walked in until I left. Joshua helped me carry up the stairs my daughter in her stroller, he made sure I made it safe inside the waiting room. All I'm saying he did not had to, but he did that made me feel welcome and care about. Every body else were friendly as well. Thank you. More

Poor Customer Service There are not enough words to describe the lack of customer service with this dealership. I live within a 1/2 mile of this dealership. I have tried nu There are not enough words to describe the lack of customer service with this dealership. I live within a 1/2 mile of this dealership. I have tried numerous times to do business here. Once on trying to buy a corvette and twice when I needed service on my existing corvette that I bought elsewhere. It's bad when you can't even get someone to call you back to change an appointment for a simple oil change or you get sent elsewhere to get a run flat tire fixed that GM put on the car in the first place. More

exceptional salesperson My Experience:jerry prochaska went out of his way to take care of us.among all the car salepersons that i have met and purchased from our old 2 vehicl My Experience:jerry prochaska went out of his way to take care of us.among all the car salepersons that i have met and purchased from our old 2 vehicles, he was the first and the only one who went through the details including car parts and functions of the added/new features of the vehicle.he was very patient and has impecable bedside manners.i would definitely recommend your dealership as well as jerry to my friends.he is such a big asset to your company. More

++ 100% Positive Just a super nice guy. He was not annoyed at my twenty million different questions and offers. I would come back again for sure. Thanks Jeff! Just a super nice guy. He was not annoyed at my twenty million different questions and offers. I would come back again for sure. Thanks Jeff! More