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Biggers Chevrolet

Elgin, IL

Overview
Employees
Reviews
Vehicles
4.6
492 Reviews
Biggers Chevy – Proudly Serving Chicagoland for Over 40 Years At Biggers Chevy, we have proudly served the Chicago suburbs with new and pre-owned cars, trucks, and SUVs for more than four decades. Our full service dealership, including a top-rated service center is built around one goal: delivering industry leading customer satisfaction at every turn. We also specialize in Chevrolet commercial trucks, offering a robust inventory of plow trucks, box vans, cube vans, and dump trucks ready to go or custom ordered to fit your business needs. Looking for your next vehicle? Browse our wide selection of GM Certified and pre-owned vehicles, or build your own Chevy online and get a free price quote today at BiggersChevy.com. Remember, we pay Top Dollar for your Trade. No games, No Gimmicks, No BS add on’s, Just Good Deals from your TRUSTED local Chevy Dealership.
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1385 East Chicago Street

Elgin, IL

60120

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Showing 492 reviews

August 29, 2026

Not prepared for proper customer service. three day to do a 5to8hr repair.unaceptable. second time for me More

by thkeller80
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Pena
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 01, 2026 -

Biggers Chevrolet responded

Thank you for sharing your feedback. We’re sorry your repair took three days to complete, especially when you were expecting a much shorter turnaround time. We also understand your frustration that this is the second time you’ve experienced a delay with us. Regardless of the circumstances surrounding a repair, we know how important accurate expectations and clear communication are when a customer is without their vehicle. We appreciate your feedback and will use it to help us improve our scheduling, turnaround times, and communication with our customers.

August 29, 2026

Listen to what was wrong Address the problem Kept me informed during process Very satisfied More

by Joe Maxwell
Recommend Dealer
Yes
Employees Worked With
Austin in Service
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Sep 01, 2026 -

Biggers Chevrolet responded

Thank you for the wonderful 5-star review! We’re glad our team listened to your concerns, addressed the issue, and kept you informed throughout the process. It’s great to hear that you were very satisfied with your experience. We truly appreciate your trust in Biggers and look forward to serving you again!

August 28, 2026

Brian was very professional and took care of my truck The dealership was very clean More

by CERASAMJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 01, 2026 -

Biggers Chevrolet responded

Thank you for the fantastic 5-star review! We’re glad Brian provided professional service and took great care of your truck. We’re also happy to hear you appreciated the cleanliness of our dealership. We’ll be sure to share your kind words with Brian and the team. Thank you for choosing Biggers!

August 23, 2026

I was charged $650 to replace a small solenoid valve (EVAP). Two days later, the service engine light came on again! This service department is not good! Avoid Chevrolet vehicles altogether. My Equ More

by WILLIAMSPANOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin
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Aug 27, 2026 -

Biggers Chevrolet responded

Thank you for sharing your feedback. We’re sorry to hear that your service engine light returned so soon after your recent repair, and we understand how frustrating that must be, especially after investing in the EVAP repair. A warning light can return for a number of reasons, but we would like the opportunity to determine whether it is related to the previous repair or a separate issue. Please contact our service team directly so we can review your repair history and work with you toward a resolution. Your confidence in our service is important to us, and we appreciate the opportunity to address your concerns.

August 23, 2026

Always a great experience. Diego is the best. No issues and thanks for the loaner. More

by SCOTT@LAGERSEARCH.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Montes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Montes
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Aug 27, 2026 -

Biggers Chevrolet responded

Thank you for the fantastic 5-star review! We’re so glad you can always count on a great experience with our team. We’ll be sure to let Diego know how much you appreciate his excellent service. We’re also happy the loaner helped make your visit more convenient. Thank you for your continued trust in Biggers!

August 22, 2026

I've been going through your service department since the purchase of my Malibu in 2012. I've always had good service from my advisors over the years. Very helpful and professional. Thank you. More

by DELVERD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 27, 2026 -

Biggers Chevrolet responded

Thank you for your incredible loyalty over the years! It means so much to know you’ve trusted our service team with your Malibu since 2012. We’re glad our advisors have consistently provided the helpful and professional service you deserve. Thank you for continuing to choose Biggers—we truly appreciate your trust and look forward to serving you for many more years!

August 21, 2026

Brought vehicle in. Had to return next day because it was not explained to me that I had to make a decision on brake parts, which had to be ordered and would take a day More

by CHRIS.BYINGTON
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
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Aug 27, 2026 -

Biggers Chevrolet responded

Thank you for taking the time to share your feedback. We apologize for the frustration and inconvenience caused by the additional visit and the extended repair time. We understand your concern and agree that clearer communication regarding the parts decision, ordering timeline, and expected labor involved would have helped set better expectations from the beginning. Your time is important to us, and we appreciate you bringing this to our attention. We will use your feedback with our service team to improve communication and help prevent situations like this in the future.

August 21, 2026

I always make an appointment and always try to be there 15 minutes early. I was greeted promptly and told he would finish the customer before me and then check me in. It was only a couple of minutes and th More

by fkelly1944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 27, 2026 -

Biggers Chevrolet responded

Thank you for the wonderful 5-star review! We’re glad to hear you were greeted promptly, kept informed about your vehicle’s current and future service needs, and even had your service completed ahead of schedule. Providing an efficient and informative experience is exactly what we strive for. We truly appreciate your trust in Biggers and look forward to seeing you at your next visit!

August 20, 2026

Brian is great to work with. His communication was outstanding throughout the entire maintenance process today. More

by saleselgin
Recommend Dealer
Yes
Employees Worked With
Brian Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Pena
Print
Aug 27, 2026 -

Biggers Chevrolet responded

Thank you for the fantastic 5-star review! We’re so glad Brian provided outstanding communication and made your maintenance visit a great experience from start to finish. We’ll be sure to share your kind words with him. Thank you for trusting Biggers with your vehicle—we look forward to seeing you again!

August 19, 2026

Yari was great to work with. I was worried about the amount of service that might be needed, but to my surprise, they were able to fix the problem easily and without a bunch of More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yari Arredondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 19, 2026 -

Biggers Chevrolet responded

Thank you for the great review! We’re so glad to hear that Yari was wonderful to work with and that our team was able to diagnose and resolve the issue quickly without unnecessary added expenses. We understand how stressful unexpected vehicle repairs can be, so we’re happy we could make the experience easier for you. Thank you for choosing Biggers Chevrolet!

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