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Biggers Mazda

Elgin, IL

Overview
Employees
Reviews
Vehicles
4.9
429 Reviews
Biggers Mazda — Your Premier Mazda Dealer Serving Elgin and the Greater Chicago Area At Biggers Mazda, we’ve built our reputation on one simple promise: providing quality vehicles at prices our customers can afford. Our award-winning team is here to answer your questions, help you find the perfect Mazda, and make your buying experience simple and stress-free. Whether you’re searching for a new Mazda or a reliable pre-owned vehicle in Elgin, Schaumburg, Crystal Lake, or Chicago, you’ll find it here at Biggers Mazda. Visit us today — or give us a call — and let us help you get behind the wheel of the car you’ve been dreaming about.
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2100 N. Randall Road

Elgin, IL

60124

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Showing 429 reviews

December 28, 2025

Logan was kind and informative. The mechanics overview was clear and concise. Adding recommended services was easy to do. More

by SANDY_BABUSCI
Recommend Dealer
Yes
Employees Worked With
Logan Demel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan Demel
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Dec 30, 2025 -

Biggers Mazda responded

Thank you so much for the kind words, Sandy! We're glad to hear that Logan provided clear, informative service and made the process smooth from start to finish. It's great to know the mechanics' overview was easy to understand and that adding recommended services was a breeze. We appreciate you choosing Biggers Mazda and look forward to seeing you again! #BiggersMazda #ExceptionalService #TeamLogan #CustomerCare

December 28, 2025

I have never taken my cats to the dealerships before. This one is much different. Their prices are more than fair. The mechanics do a video walk around for you to see their work when they are finished wh More

by micahs52.ms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Liszka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franco Ruffolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Demel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clemente Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2025 -

Biggers Mazda responded

Thank you so much, micahs52.ms! We're honored to be the first dealership you’ve trusted for service — and even more thrilled to hear we exceeded your expectations. From fair pricing and detailed video inspections to complimentary car washes and tire rotations, we aim to make every visit transparent and hassle-free. We're also happy to hear your car-buying experience was just as pleasant. Ron, Franco, Logan, Clemente, and the entire Biggers Mazda team truly appreciate your kind words. We’re here whenever you need us! #BiggersMazda #CustomerFirst #ExceptionalService #TeamYouCanTrust

December 24, 2025

They were such kind people and didn't force me to hurry up and make my decision. I will recommend you to my friends and family. Thank you Biggers More

by dugsgirl13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Kashuba
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2025 -

Biggers Mazda responded

Thank you so much, dugsgirl13! We're thrilled to hear that your experience was pressure-free and that our team, especially Peter Kashuba, made you feel comfortable and respected throughout the process. Your recommendation means the world to us — there's no greater compliment than sharing your experience with friends and family. Thank you for choosing Biggers Mazda, and welcome to the family! #BiggersMazda #NoPressureJustCare #HappyCustomer #MazdaFamily

December 24, 2025

It was great working with Connor he did great at explaining the whole buying process. More

by catalanjessica6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor Houlahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2025 -

Biggers Mazda responded

Thank you, catalanjessica6! We're so glad to hear that working with Connor made your car-buying experience smooth and easy to understand. He takes pride in guiding customers through every step of the process, and your kind words mean a lot. Enjoy your new Mazda, and thank you for choosing Biggers Mazda! #BiggersMazda #CarBuyingMadeEasy #TeamConnor #HappyDrivers

December 22, 2025

Waiting for email/call from service director. Dealership doesn’t stand buy the poorly engineered 2.5 engine. Zero stars. More

by CERLAR
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Riforgiato
1.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Demel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2025 -

Biggers Mazda responded

Thank you for your feedback, and we’re truly sorry to hear about your disappointment. We understand how frustrating this experience has been and take your concerns about the 2.5 engine seriously. Please know that our Service Director or Manager will be reaching out directly to discuss this matter further and work toward a resolution. Your satisfaction is very important to us, and we appreciate the opportunity to address this personally. If the issue has since been resolved, we would be grateful if you’d consider updating your review to reflect your current experience. Sincerely, The Biggers Mazda Team

Dec 22, 2025 -

Biggers Mazda responded

Hello, My service director does not find you in our data base based on the user name in the review. Can you please share your contact infoemation us so he can contact you. Name and phone number preferred. Thank you David

December 22, 2025

Great service he was explain me with detail about how will be the process to buy a new car? More

by antoni3401
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Paluch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Huerta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Kashuba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Demel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2025 -

Biggers Mazda responded

Thank you so much for the 5-star review! We’re thrilled to hear that you had a great experience with our team. It's wonderful to know that everything was clearly explained and that you felt informed throughout the car-buying process. We’ll be sure to pass along your kind words to Jennifer, Raul, Peter, and Logan—they’ll really appreciate the recognition! Enjoy your new Mazda, and welcome to the Biggers Mazda family! Best regards, The Biggers Mazda Team

December 22, 2025

They are very kind and speedy and polite for me. I recommend everybody Biggers Mazda. More

by takao.nogi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Riforgiato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Demel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clemente Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 22, 2025 -

Biggers Mazda responded

Thank you so much for your kind words and recommendation! We're so glad to hear that our team provided you with prompt, polite, and helpful service—it means a lot to us. We'll be sure to share your feedback with Roger, Jason, Logan, and Clemente. They’ll be happy to know they made a great impression! We truly appreciate your support and look forward to seeing you again at Biggers Mazda. Warm regards, The Biggers Mazda Team

December 21, 2025

I had an exceptional experience buying my dream car from Biggers Mazda. They were extremely responsive when I called to inquire and when I arrived to look at the vehicle, it was freshly washed and Connor me More

by Kathryn Kuhns
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Paluch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Houlahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Nauraiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Palacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Godun
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2025 -

Biggers Mazda responded

Thank you so much for taking the time to share such a thoughtful and detailed 5-star review. We’re truly honored to hear about your exceptional experience and that we could be a part of helping you find your dream car. It’s wonderful to know that Connor made you feel welcome from the moment you arrived and that his professionalism, preparation, and knowledge helped make the process smooth and enjoyable. We’re also glad Ali’s expertise and guidance added confidence and clarity throughout your purchase. Your kind words about our entire team and dealership operations mean a great deal to us. We sincerely appreciate your recommendations to friends and family—it’s the highest compliment we can receive. Congratulations on your new vehicle, and we look forward to assisting you again in the future! Warm regards, The Biggers Mazda Team

December 18, 2025

Incredible team across the board. They treated me 10 times better than any other dealership I visited. More

by Henry Kuhner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Liszka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Huerta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Nauraiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Palacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clemente Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2025 -

Biggers Mazda responded

Thank you so much, Henry, for the kind words and for choosing Biggers Mazda! We're truly honored to hear that our team—Ron, Raul, Ali, Marco, and Clemente—made such a positive impression and treated you with the care and respect you deserve. Knowing we stood out from other dealerships means the world to us. We’re thrilled we could help you find the right Mazda and make the entire process—from sales to trade-in to financing—smooth and transparent. Welcome to the Biggers Mazda family, and we’re always here if you need anything down the road! Enjoy every mile in your new Mazda! 🚗✨

December 18, 2025

This was my first biggest buy in my life, and I could not be happier with the dealership I picked. Bigger Mazda has a great team. they help me find the right car with all the right stuff I was looking for. C More

by mattbursoni34
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor Houlahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Palacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2025 -

Biggers Mazda responded

Congratulations on your first car purchase, Matt — and thank you for such an incredible review! We're honored that you chose Biggers Mazda for such an important milestone. It’s fantastic to hear that Connor was able to guide you through the process and help you find the perfect Mazda CX-50 with everything you were looking for. Connor and Marco will be thrilled to know their efforts made your experience memorable. We’re proud to have them on our team and even prouder to welcome you to the Biggers Mazda family. Enjoy every mile in your new CX-50, and don’t hesitate to reach out if we can assist with anything in the future! — The Biggers Mazda Team

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