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Biggers Mitsubishi

Elgin, IL

4.7
1,453 Reviews
Biggers Mitsubishi in Elgin,IL sells new and used cars in the Schaumburg area as well as provide service for Mitsubishi vehicles and parts for Mitsubishi vehicles throughout all of the Chicagoland area. As a Diamond Chapter of Excellence dealership, a coveted title given to only the nation's top dealerships, Biggers Mitsubishi provides excellent customer service in both our sales, service, and parts departments, and has enjoyed being a top volume Diamond Chapter of Excellence dealership for every single year since our doors opened in 1989! Rated #1 for service and sales satisfaction, Biggers Mitsubishi is your one stop shop for great deals on new and used Mitsubishi vehicles in a non-pressure environment. Come see why Biggers is Better!
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1325 E Chicago St

Elgin, IL

60120

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Showing 1,453 reviews

April 02, 2026

Very good informative Work completed plus washed the car which is a plus ?????????? Goodt More

by Drewkom67
Recommend Dealer
Yes
Apr 06, 2026 -

Biggers Mitsubishi responded

Thank you for your great review! We’re glad to hear you found our team informative and that the service met your expectations. And yes—we agree, a freshly washed car is always a nice bonus! 😊 We truly appreciate your recommendation and your trust in us to service your Mitsubishi. If there’s ever anything more we can do for you, please don’t hesitate to reach out. We look forward to seeing you again next time! 🚗

April 01, 2026

Alejandro was Very professional and friendly, explained all that was needed on my vehicle in terms I understood. Very pleased and look forward to working with him again More

by DCANDY8
Recommend Dealer
Yes
Employees Worked With
Alejandro Garcia.
Apr 02, 2026 -

Biggers Mitsubishi responded

We’re so glad to hear that Alejandro provided you with professional and friendly service, and that he took the time to clearly explain everything your vehicle needed. Making sure our customers feel informed and comfortable is always a top priority. Alejandro will truly appreciate your kind words, and we’re happy to know you’re looking forward to working with him again! Thank you for choosing Biggers Mitsubishi—we look forward to seeing you at your next visit! 🚗

March 30, 2026

The service department was able to resolve any issues with my vehicle. And the staff explained what needed to be fixed in order for my vehicle to function well. More

by JENNIFER_DOMINGO
Recommend Dealer
Yes
Employees Worked With
Nathan Koller
Mar 30, 2026 -

Biggers Mitsubishi responded

Hi Jennifer, Thank you so much for your thoughtful review! We’re thrilled to hear that our service department was able to resolve the issues with your vehicle and get everything running smoothly again. Providing clear explanations and transparent communication is something we take great pride in, so it’s wonderful to know that Nathan Koller and the team made the process easy to understand and helpful for you. We truly appreciate your recommendation and your trust in Biggers Mitsubishi. If there’s ever anything more we can assist you with, please don’t hesitate to reach out—we’re always here to help! Warm regards, Biggers Mitsubishi Team

March 27, 2026

Fast and easy transaction. Great customer service and easy to work with. Super happy with the whole process. More

by bldandrea
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafal Sterkowiec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler
Mar 30, 2026 -

Biggers Mitsubishi responded

Thank you for the fantastic review! We’re so glad to hear that your experience was fast, easy, and enjoyable from start to finish—that’s exactly what we strive for. It’s great to know that Tyler and Rafal Sterkowiec provided excellent customer service and made the entire process smooth and stress-free for you. We’ll be sure to pass along your kind words to them! Congratulations on your new Mitsubishi, and thank you again for your recommendation. If there’s anything else you need down the road, we’re always here to help! Enjoy your new ride! 🚗 Biggers Mitsubishi Team

March 26, 2026

Always great service , everyone is so accommodating Been a loyal customer for 13 years . No regrets More

by AMFCATS
Recommend Dealer
Yes
Employees Worked With
Jose and Juan
Mar 30, 2026 -

Biggers Mitsubishi responded

Thank you for being such an amazing customer. Happy Motoring.

Mar 31, 2026 -

AMFCATS responded

Appreciate you all very much !!!

March 23, 2026

Definitely as always, very attentive and so far I have NO complaints, always going the extra mile More

by EOO1977
Recommend Dealer
Yes
Employees Worked With
Jose
Mar 30, 2026 -

Biggers Mitsubishi responded

Thank you for the kind words. We appreciate your business.

March 22, 2026

Always a good experience,very friendly and professional I would recommend Biggers Mitsubishi service department to anyone More

by terrybrennan1967
Recommend Dealer
Yes
Mar 30, 2026 -

Biggers Mitsubishi responded

Always a pleasure to service your car. Happy Motoring.

March 21, 2026

Very concerned and extremely helpful I feel he looked out for my well-being and he very graciously assisted me More

by HOPE.THEODORATOS
Recommend Dealer
Yes
Employees Worked With
Michael Guisto
Mar 30, 2026 -

Biggers Mitsubishi responded

Thank you for your business and kind words. Let us know if you need anything.

March 21, 2026

Very concerned and extremely helpful I feel he looked out for my well-being and he very graciously assisted me More

by HOPE.THEODORATOS
Recommend Dealer
Yes
Employees Worked With
Michael Guisto
Apr 20, 2026 -

Biggers Mitsubishi responded

Thank you for the 5-star review! We’re proud to have team members who genuinely care about our customers’ well-being and go the extra mile to help. Your feedback means a lot, and we’re so glad you had such a positive experience.

March 21, 2026

Currently 49 years old. Have bought over nine cars from this dealership since I was 22. The old service director Keith use to give me some discounts while getting my vehicle More

by TODDBLESHER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Giusto
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2026 -

Biggers Mitsubishi responded

We appreciate your feedback and your long time service history with us. I am contacting our service director Rogers about your experience. Please expect a call from Roger or Ali (operations director) in the coming days. Thank you again.

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