Bill Jacobs BMW

Great people to work with bought the car on the phone from Yuma Arizona went great flew to Chicago and they pick me up and took me to the dealership from Yuma Arizona went great flew to Chicago and they pick me up and took me to the dealership More

Excellent experience overall from initial reservation to taking delivery. Great communication and customer service from CA Russ and GM Mike taking delivery. Great communication and customer service from CA Russ and GM Mike More

Best BMW Dealership in the Chicagoland area. The staff is always friendly and on top of their game The staff is always friendly and on top of their game More

Exceptional service from my advisor, Brendon Chervinko. He was knowledgeable, courteous, and ensured my car was fixed promptly. Highly recommend this dealership! He was knowledgeable, courteous, and ensured my car was fixed promptly. Highly recommend this dealership! More

Working with Giovonna at the BMW Bill Jacob store was an absolute pleasure. Her patience and expertise were evident from the moment we walked in. As first-time BMW buyers, my wife and I were initially overw absolute pleasure. Her patience and expertise were evident from the moment we walked in. As first-time BMW buyers, my wife and I were initially overwhelmed, but Giovonna's guidance and support made the entire process smooth and stress-free. She took the time to understand our needs and preferences, ensuring that we found the perfect fit. We couldn't be happier with our experience and highly recommend Bill Jacobs BMW at Naperville and look for Giovonna for a seamless car-buying journey More

Really honest and trustworthy dealership. Service department has a friendly staff. Alex Flinn goes above and beyond and makes the customer feel comfortable and welcomed. Service department has a friendly staff. Alex Flinn goes above and beyond and makes the customer feel comfortable and welcomed. More

Our family has been a customer for 10 years now with Bill Jacobs. We love our service department , and especially working with Alex Flinn now. Jacobs. We love our service department , and especially working with Alex Flinn now. More

Joshua, I have never had a better experience at a dealership. I will come to Bill Jacobs forever. Thank you and thanks to Bill Jacobs for hiring such quality individuals as yourself. Just a complete dealership. I will come to Bill Jacobs forever. Thank you and thanks to Bill Jacobs for hiring such quality individuals as yourself. Just a complete wonderful experience. Bill Jacobs gives me faith in the system. More

I just bought a new vehicle from Bill Jacobs Naperville. Maggie Bernard, BMW Client Advisor was awesome!!! I have a BMW dealer 3 miles from my house but decided to deal with the Bill Jacobs dealer 18 miles Maggie Bernard, BMW Client Advisor was awesome!!! I have a BMW dealer 3 miles from my house but decided to deal with the Bill Jacobs dealer 18 miles away because of the knowledge of Maggie and the responsiveness to all my questions. She could not be more helpful. In addition, Jessica, the Lead BMW Genius was also very helpful in setting up my account and explaining some of the apps on the car (i5 all electric). Can't say enough about my experience regarding the staff at Bill Jacobs Naperville. Thank you all!!! More

Every facet of my experience with this dealership was professional, friendly, and informative. This was the first vehicle purchase where the process was actually enjoyable and not adversarial. professional, friendly, and informative. This was the first vehicle purchase where the process was actually enjoyable and not adversarial. More