
Bill Utter Ford
Denton, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Took my 2012 Ford Edge in to have the AC fixed, and after multiple trips they didn’t fix it. They kept the vehicle for 4-5 days for each attempt to fix it and could not provide a loaner vehicle, even after w multiple trips they didn’t fix it. They kept the vehicle for 4-5 days for each attempt to fix it and could not provide a loaner vehicle, even after we were told it would be “expedited.” Paid $500 for a “software update” that did absolutely nothing. Ended up trading it in for a new vehicle at FiveStar Ford. Bill Utter will never get my business again. More
Garrett was great to work with; a real gentleman; he checked with me frequently to keep me posted on the progress of the work being done on my car. will certainly ask for him again. there is o checked with me frequently to keep me posted on the progress of the work being done on my car. will certainly ask for him again. there is one suggestion I would like to offer; knowing that it is the nature of the mechanics'. work, if the steering wheel , drivers seat. and the arm rest be cleaned before returning the car to the customer. Not a complaint, but a suggestion. More
Casey was excellent to work with. Highly recommend getting with him for your next purchase. getting with him for your next purchase. More
Ask for Doyle, he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service and they know they’re stuf the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service and they know they’re stuff. Toronto in Financing was also fantastic, very friendly, and just all around enjoyable to work with! Claire in parts was fun and friendly and knows her stuff! This was the easiest dealership I have worked with. I was in and out in a couple hours. I recommended anyone to go see Doyle, Toronto and Claire! More
EDDIE CHURCH IS THE BEST. GREAT ATTITUDE COURTEOUS VERY HELPFUL JUST AN OUTSATING HUMAN BEING HELPFUL JUST AN OUTSATING HUMAN BEING More
Always great customer service they always call before doing any work that they find is needed the better to keep you informed doing any work that they find is needed the better to keep you informed More