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Bill Utter Ford
Denton, TX
4,005 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,005 reviews
January 22, 2021
John witt was awesome to work with given my out of state situation.my dealership experience was great however my ford experience not so much .probably wont by another ford product. Going through my experien situation.my dealership experience was great however my ford experience not so much .probably wont by another ford product. Going through my experience with my 2 focus transmission issues .shame on ford .I am a ford employee. More
by SIXKERRS
Verified CustomerEmployees Worked With
John Witt
Helpful January 21, 2021
Picked up a 2018 F150 4 x 4 5.0 last night through the Internet sales and dealing with The salesman Will Shropshire. He treated me well and my family. got the deal as advertised no hassle no fuss. Receive Internet sales and dealing with The salesman Will Shropshire. He treated me well and my family. got the deal as advertised no hassle no fuss. Received a fair price for my trade . One of the easiest purchasing experiences I’ve had second vehicle purchase through Bill Utter and a good experience again. Why we’re talking about Bill Utter Ford let’s mention the service department I deal with Danny Morris in service for my wife’s car and my previous truck and I will do so again with this truck. Cannot say again just how courteous and friendly my experience has been with this car dealership. More
by Ron Lucero
January 20, 2021
Service related to a recall notice. Dropped vehicle off early. Danny Morris called to advise vehicle was ready ahead of schedule. The process went smoothly. Thanks early. Danny Morris called to advise vehicle was ready ahead of schedule. The process went smoothly. Thanks More
by Ol Bob
Employees Worked With
January 19, 2021
Quick service. Dillon was very friendly and helpful. I own 2 Ford vehicles. I bought both from the Utter Family of dealerships. I would like to receive discount coupons for future services. own 2 Ford vehicles. I bought both from the Utter Family of dealerships. I would like to receive discount coupons for future services. More
by DOUGLASBOLTON
Employees Worked With
Dillon Love
January 18, 2021
Great service and easy sales process. Highly recommended. Negotiated over the phone. It was easy and friendly. My sales rep was professional even when I was frustrating him. Negotiated over the phone. It was easy and friendly. My sales rep was professional even when I was frustrating him. More
by Tanshof
January 18, 2021
This was my first time getting my Explorer serviced at Bill Utter Ford. I worked with Don Swift, who was very attentive and professional throughout the entire process. Bill Utter Ford. I worked with Don Swift, who was very attentive and professional throughout the entire process. More
by Mike from Denton
Employees Worked With
Don Swift
January 17, 2021
The last two vehicles I've purchased have been from Bill Utter Ford. The next one will be from there also. Will Shropshire was a great help when purchasing the vehicle. He, the used car team, and the servic Utter Ford. The next one will be from there also. Will Shropshire was a great help when purchasing the vehicle. He, the used car team, and the service team all have went out of their way to help after the purchase. They have done things that no other dealership would to make sure we were taken care of. When I'm ready to get my next vehicle, I am going straight back to Will, and Bill Utter Ford. More
by krypto357
January 16, 2021
Greg Hall, my service advisor is always on top in getting the work done swiftly and efficiently, meeting with my schedule very well. He has been my service advisor for many years and has always done an excel the work done swiftly and efficiently, meeting with my schedule very well. He has been my service advisor for many years and has always done an excellent job and helping me with my service needs! More
by BILLYLAVALLE
Employees Worked With
January 14, 2021
Greg greeted me almost immediately upon my arrival. He listened attentively, acknowledged my request for The Works, and explained that the rear camera recall part would need to be ordered because they are listened attentively, acknowledged my request for The Works, and explained that the rear camera recall part would need to be ordered because they are specific to the VIN number. He said he'd call me when my service was completed and the parts would arrive in 3-5 days and he'd call me when they arrived. I couldn't have asked for better service. I bought both my F-150s from Bill Uttter starting in 2001 and my wife's Escape there in 2015. I purchased my 2020 Edge in McKinney (only because I knew the Fleet Mgr. there), but we have our Escape and Edge serviced by Bill Utter Ford. Thank you for great service over the years! More
by BARRY_STEELE
Employees Worked With
January 13, 2021
Great place for service I have been using their service center for years. Always fair priced. They do not pressure you to get things done they just recommend. Good experience every time. center for years. Always fair priced. They do not pressure you to get things done they just recommend. Good experience every time. More
by BBOBDOLLY
Employees Worked With
Dillon Love
