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Bill Utter Ford
Denton, TX
3,984 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 3,984 reviews
December 18, 2020
Excellent service I received, service writer keep in touch with me, explained what all services I was receiving. Explained the time it was taking to fix my truck. touch with me, explained what all services I was receiving. Explained the time it was taking to fix my truck. More
by ROBERT.FELTS
Verified CustomerEmployees Worked With
Helpful December 17, 2020
Monty and Bob have helped me with two projects on my Raptor. Exceptional customer service, quick turnaround on communication, and original equipment or better quality on all work. Highly recommended. Raptor. Exceptional customer service, quick turnaround on communication, and original equipment or better quality on all work. Highly recommended. More
by Chris
December 17, 2020
Great professional service the Ford recall in my Ford Explorer 2019 was scheduled a fixed in not time after I received the ford notification thank you Explorer 2019 was scheduled a fixed in not time after I received the ford notification thank you More
by ENRIQUEZ50
Employees Worked With
Johnny Constancio
December 17, 2020
Best customer service Kellie was a great salesman and answered all of our questions about the 2020 Ford ranger we bought. Delivery was perfect. Very nice young lady! Thank u! answered all of our questions about the 2020 Ford ranger we bought. Delivery was perfect. Very nice young lady! Thank u! More
by bigmike25yrs
Employees Worked With
Kellie Oehmler
December 16, 2020
Greg was Johnny on the spot and explained what additional items needed to be addressed in addition to the oil change and tire rotation. Very helpful and courteous items needed to be addressed in addition to the oil change and tire rotation. Very helpful and courteous More
by van.littrell
Employees Worked With
December 15, 2020
the whole process was seamless and comfortable. they weren’t pushy and did not attempt to upsell me on anything like most dealerships. When I do get another car in the future I will more than likely com weren’t pushy and did not attempt to upsell me on anything like most dealerships. When I do get another car in the future I will more than likely come back here. More
by bdmeek
December 15, 2020
Adam is awesome as always! Enjoyed my visit with all the familiar faces. Hope you all have a fantastic Morning Meeting, a Merry Christmas and the happiest of New Years!! familiar faces. Hope you all have a fantastic Morning Meeting, a Merry Christmas and the happiest of New Years!! More
by SUSIETXMOM
December 14, 2020
I was not informed up front of your new 4% charge for using my debt/cash card. Needless to say we will never do business at bill utter again. We currently have two vehicles in the family. I will also using my debt/cash card. Needless to say we will never do business at bill utter again. We currently have two vehicles in the family. I will also let everyone I know about the situation. I hope my 4% helps with your financial diffulties. More
by suszak
Employees Worked With
December 14, 2020
My vehicle was not fixed when returned. The transmission was supposedly replaced but still had they same problem. I tested the car in the dealership bay and left it at the dealership. was supposedly replaced but still had they same problem. I tested the car in the dealership bay and left it at the dealership. More
by BLAKE15
Employees Worked With
Johnny Constancio
