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Bill Utter Ford
Denton, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,020 reviews
Unhappy with after sales customer service. I made phone calls to several members of your staff with no return calls. In my business as a Realtor, it is unacceptable to not return calls. calls to several members of your staff with no return calls. In my business as a Realtor, it is unacceptable to not return calls. More
Johnny was excellent to work with, I left a message as to when my truck would be ready and he called back promptly! Well done when my truck would be ready and he called back promptly! Well done More
Had to drop off the car for a few annoying little issues, and Bill Utter took great care of me. Not only did they handle all of the issues for me, but they also were very thorough in making sure my car in ti and Bill Utter took great care of me. Not only did they handle all of the issues for me, but they also were very thorough in making sure my car in tip-top shape. More
Very impressed with the showroom, sales, and finance part. I have not dealt with service. Finance department was very personable. Everyone was helpful and attentive. part. I have not dealt with service. Finance department was very personable. Everyone was helpful and attentive. More
My expedition was fixed quickly. Johnny is a great service adviser. He is always friendly, listens, and takes care of the problem. I will continue to take my vehicle to him for service. service adviser. He is always friendly, listens, and takes care of the problem. I will continue to take my vehicle to him for service. More
Always a great experience! Don Swift is the best and always takes good care of everything. I will say that I was disappointed with the new 3.99% service charge for paying with a debit or credit card. always takes good care of everything. I will say that I was disappointed with the new 3.99% service charge for paying with a debit or credit card. Between higher labor rates, higher parts prices, and the shop charges, it makes it a difficult choice to keep coming back versus going to an independent. More
Great experience start to finish. From Casey and Jacob to Denise for after-market items, each was professional, timely and easy to work with. Would highly recommend. Denise for after-market items, each was professional, timely and easy to work with. Would highly recommend. More
I am a disabled veteran I took my truck into the collision shop at Bill order Ford to get my door fixed and they did a wonderful job on it everybody work this fast and good as possible so I can get collision shop at Bill order Ford to get my door fixed and they did a wonderful job on it everybody work this fast and good as possible so I can get my truck back on the road are use the Assessor Rees in my truck to get me through life life More
Eddie Church gets 5 stars for his assistance in repairing and returning my Lincoln The entire Utter team was excellent in returning the car in 2 days Thank you and returning my Lincoln The entire Utter team was excellent in returning the car in 2 days Thank you More
I had a great customer service experience - first oil change and tires rotated. However, the customer service advisor did not tell me his name - or even take my name. Not sure how they knew who the veh change and tires rotated. However, the customer service advisor did not tell me his name - or even take my name. Not sure how they knew who the vehicle belonged to. Overall I was satisfied, but would like to know the name of the people who are taking care of my car needs. More