Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bill Utter Ford
Denton, TX
4,272 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,272 reviews
January 22, 2025
We purchased a used vehicle from Phil, he was by far the easiest, most conscientious salesman we have ever had the pleasure of dealing with! He continued to stay in touch with us, kept us updated and walked easiest, most conscientious salesman we have ever had the pleasure of dealing with! He continued to stay in touch with us, kept us updated and walked us through every step! This is the nicest most laid back dealership we have ever come across, no pressure, no hassle! Amazing purchase, Casey in finance was a plus plus at close and knew his stuff!! Thank you, thank you! More
by doris.tebo
January 21, 2025
My wife and I have always bought our vehicles from Adam, I wouldn’t go anywhere else to buy a car. I wouldn’t go anywhere else to buy a car. More
by mccorklekacy
January 21, 2025
This is easily my 4th purchase from Bill Utter Ford, my parents have purchased a dozen over the years back when Bill Sr was still running g the dealership. I’ve moved away from Denton, but still come to De parents have purchased a dozen over the years back when Bill Sr was still running g the dealership. I’ve moved away from Denton, but still come to Denton and Bill Utter for Ford vehicles even though several Dallas area dealerships are closer. . More
by John Lee
January 20, 2025
At Bill Utter Ford, I am always treated fairly and with respect as a customer. The repairs and maintenance have always been top notch. respect as a customer. The repairs and maintenance have always been top notch. More
by brucemezo
Employees Worked With
January 18, 2025
Excellent experience! No hidden fees and respectful service on the sale of a new car. Kaleb and Micah were great! No hidden fees and respectful service on the sale of a new car. Kaleb and Micah were great! More
by Getittogether,man!
January 17, 2025
The technician was very professional, informative, and helpful. I was very appreciative that he was willing to explain Everything carefully and fully. helpful. I was very appreciative that he was willing to explain Everything carefully and fully. More
by Noble
Employees Worked With
Joe Vaughan
January 17, 2025
They were very friendly and communicative. I was called several times to explain the status of my truck and the work being done. I was called several times to explain the status of my truck and the work being done. More
by dstarnes
Employees Worked With
January 16, 2025
I made an appointment for car repair and it’s now 9 days later and no car. I have not received call backs from service representatives except to say it will cost $4,000. All the positive reviews I see later and no car. I have not received call backs from service representatives except to say it will cost $4,000. All the positive reviews I see posted are from men, so I guess I’m the wrong gender/age to receive positive service. I purchased this car from Bill Utter and had no problem with sales. They were very courteous. Not the service department! More
by Connies
Employees Worked With
January 15, 2025
Kept up to date on repairs informed about expected delays due to weather. Work done on a timely manner once parts arrived delays due to weather. Work done on a timely manner once parts arrived More
by Carguy Frank1942
Employees Worked With
January 15, 2025
We have used adam for 6 years now he is amazing and very informative we will not ever use anyone else he is great at his job and fun to work with informative we will not ever use anyone else he is great at his job and fun to work with More
by Keelyrenee27
Employees Worked With
