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Bill Utter Ford
Denton, TX
4,271 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,271 reviews
August 16, 2022
The service experience is superior to all others we have commissioned The staff are prompt friendly and efficient commissioned The staff are prompt friendly and efficient More
by Jack
August 15, 2022
Their service was friendly and done in a timely manner. Appreciate all the communication and curtesy shown. Appreciate all the communication and curtesy shown. More
by valeriathurwanger
Employees Worked With
August 15, 2022
Danny Morris, our service adviser, always takes great care of us! He was able to get my AC diagnosed and completed repair within a week. The service at Bill Utter cannot be beat! We have bought many vehi care of us! He was able to get my AC diagnosed and completed repair within a week. The service at Bill Utter cannot be beat! We have bought many vehicles over the years from Bill Utter. Everything from sales to service is five star! More
by JENDBECH
August 14, 2022
I received quick and efficient service from everyone at Bill Utter Ford. The staff was really nice and super helpful when dealing with the service process and payment process. Bill Utter Ford. The staff was really nice and super helpful when dealing with the service process and payment process. More
by Lakota.nash
Employees Worked With
August 12, 2022
Service is terrific as always, from my adviser to your teller it is always good. teller it is always good. More
by JU47
Employees Worked With
August 08, 2022
Overall very good customer service. Pleasant, friendly, cheery and courteous staff even in the summer heat of Texas. It was obvious they were very busy but the staff work hard and are v Pleasant, friendly, cheery and courteous staff even in the summer heat of Texas. It was obvious they were very busy but the staff work hard and are very attentive. One small Issue, they failed to follow up on a manufacturers recall for an airbag but once they had identified it was needed they were very prompt to rectify and fit the airbag. More
by JB
Employees Worked With
Tony King
July 31, 2022
Doyle was great to work with. He was very personable, friendly and great to work with! Highly recommend!! He was very personable, friendly and great to work with! Highly recommend!! More
by Mikey
