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Boardwalk Ferrari- Service Center

Plano, TX

5.0
841 Reviews

841 Reviews of Boardwalk Ferrari- Service Center

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November 05, 2022

My service rep was amazing to work with he made my experience worth the drive. More

by Tashagoff1
Recommend Dealer
Yes
Employees Worked With
Ernesto Rosa
Nov 07, 2022 -

Boardwalk Ferrari responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Boardwalk Ferrari team. Drive safely, and we hope to see you back again down the road!

November 02, 2022

Amazing customer service. Top-Shelf -- personal attention; great attitude, goes the extra mile. Service work always done timely and ahead of estimated completion. More

by JC61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quentin Forge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2022 -

Boardwalk Ferrari responded

We appreciate your confidence in the Boardwalk Ferrari service team to get the job done. We're always happy to step in and help!

October 30, 2022

The Boardwalk Service Department delivers again! I cannot thank them enough for the quality service they provide. Thank you! More

by bbb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2022 -

Boardwalk Ferrari responded

Thank you for the great review! We are so glad to hear that you are confident in the Boardwalk Ferrari team to get the job done. Drive safely, and we hope to see you back!

October 27, 2022

Service is always great. They picked up my car, serviced it promptly and delivered it back to me after only one service day. More

by MME
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

Boardwalk Ferrari responded

Thank you for stopping by to review Boardwalk Ferrari! We appreciate your loyal business and look forward to seeing you again!

October 20, 2022

I always receive world-class service, transparency, and professionalism from Ernesto and Boardwalk Ferrari. It is always a pleasure dealing with them. More

by Daniel K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Bieniek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enver Kaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Letourneau, Ernesto Rosa
Oct 20, 2022 -

Boardwalk Ferrari responded

This is exactly the kind of feedback we strive for at Boardwalk Ferrari! Thank you for being such a fantastic customer, Daniel. Ernesto and the rest of the team look forward to working with you again next time!

October 20, 2022

Excellent service! Prompt with plenty of updates and great communication. Fair prices for the work and top quality job. More

by docpavelka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

Boardwalk Ferrari responded

These are all things we love to see! Thanks for supporting Boardwalk Ferrari with a fantastic review!

October 08, 2022

I feel like "family" when I take my Maserati in for service. Chris Williams (and Paul) always take time to explain what is needed and always have my best interest in mind. WONDERFUL staff, always helpf More

by karenroxelana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose in Parts
Oct 10, 2022 -

Boardwalk Ferrari responded

Karen, this review means so much to us! Thank you for choosing Boardwalk Ferrari and for sharing your kind words about Chris and Paul. Drive safely until we see you next!

October 07, 2022

Amazing service. Great people. No hassles. Car delivered when promised and work always is exceptional. More

by jmgeorge007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Benjamin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enver Kaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joaquin Alonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mindy Collins
Oct 07, 2022 -

Boardwalk Ferrari responded

We strive to make the service experience smooth and seamless for our guests and it is gratifying that we hit the mark! Thank you for choosing Boardwalk Ferrari and for sharing your support. Drive safely!

October 02, 2022

Great attention to detail and service. Paul Frey has been great to work with for the past 6 years I’ve been going to Boardwalk Ferrari. More

by DarkHorse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2022 -

Boardwalk Ferrari responded

We love hearing from loyal customers like you! Thank you for the shoutout to Paul, and we look forward to our continued relationship! –The Boardwalk Ferrari Team

October 02, 2022

No communication - did not return texts or calls; kept my Maserati for 2 weeks without fixing anything. They only did diagnostics after I demanded my car back. Then charged me over $200 for diagnostics hur More

by Mad Maserati
Customer Service
Recommend Dealer
No
Employees Worked With
Joaquin Alonso
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Boardwalk Ferrari responded

I'm sorry for any lack of communication throughout your service and that you're unhappy with our diagnostic fee or care. I will make a note of these concerns, but I'd also appreciate the chance to address them directly and to your satisfaction. Please give me a call, time permitting - I won't be able to determine any contact information from this review. Best, Steve Fordham - Service Manager - (972) 447-5223

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