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Boardwalk Ferrari- Service Center

Plano, TX

5.0
839 Reviews

839 Reviews of Boardwalk Ferrari- Service Center

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June 09, 2021

With the easing of the pandemic, we've been catching up on needed maintenance. 40K mile service on the wife's Cayenne, which we bought @ Boardwalk, plus a new set of rear tires. This was preceded by replac More

by tomc_mets
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Marie Tovar
Jun 09, 2021 -

Boardwalk Ferrari responded

Tom, thank you for sharing your experience with our service team at Boardwalk again here on DealerRater. We appreciate you! Please let us know anytime that we may be of further service to you.

June 05, 2021

I appreciate Boardwalk's service department. Steve Fordham, Paul Fry, and Chris Williams went the extra mile to complete the service and maintenance work on my 456M. It runs great and no problems. T More

by deeprivergarage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2021 -

Boardwalk Ferrari responded

Jerry, thank you for sharing your service experience with our team at Boardwalk Ferrari. We appreciate you! Please let Steve, Paul, and Chris, know anytime that we may be of further service to you. Have a great weekend.

June 03, 2021

As this was my first time visiting Boardwalk Ferrari service, I was very impressed with the attention to detail, communication, ease of appointment and drop off and the vehicle in which I was given a ri More

by Paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernesto, Amanda Marie Tovar
Jun 03, 2021 -

Boardwalk Ferrari responded

Paul, thank you for recognizing Amanda and Ernesto here on DealerRater. We appreciate you! Please let us know anytime that we may be of further service to you. Have a great evening.

June 01, 2021

Steve in his service team always do fantastic. They came to pick up two of my cars and worked on another one on site. He kept me updated and informed the whole time and brought them back home when complete. More

by mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Boardwalk Ferrari responded

Mike, thank you for recognizing Steve Fordham and Paul Frey here on DealerRater. We appreciate your business and recommendation. Please let us know anytime that we may be of further service to you. Make it a great week!

May 31, 2021

Amazing customer service, attention to detail, communication, and professionalism. Steve Fordham is the best there is! Thank you for making everything so easy. I greatly appreciate Steve taking in More

by Ferrari Portofino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2021 -

Boardwalk Ferrari responded

Thank you for recognizing Steve Fordham and our service team at Boardwalk Ferrari. We appreciate you! Have a great week.

May 27, 2021

Steve Fordham is the absolute BEST. Always informative and professional, and goes out of his way to make sure everything is done perfectly and properly the first time around. I have trusted him with all o More

by Persia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021 -

Boardwalk Ferrari responded

Persia, thank you for recognizing Steve Fordham here on on DealerRater. We appreciate you! Please let us know anytime that we may be of further service to you. Have a wonderful Memorial Day weekend.

May 21, 2021

Great costumer service, communication while car is being service it’s great, everyone that works there I have had a great experience with all. Thank you! More

by dealer@rate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Summers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Bieniek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Letourneau
May 21, 2021 -

Boardwalk Ferrari responded

Thank you for sharing your Boardwalk experience with us on DealerRater. We appreciate you! Please let us know anytime that we may be of further service to you. Have a great weekend.

May 17, 2021

5 star service. I have a 2013 458 Italia and a new to me 2018 812 Superfast. I live 100 miles from the dealership and Boardwalk turned my 458 over in about 6 hours then used a recall loophole to send a tru More

by kurtreuland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Boardwalk Ferrari responded

Congratulations on your new Ferrari 812 Superfast. We were glad that we could be of service to you. Please let Steve, Paul, and Chris, know anytime that we may be of further service to you. We appreciate your business and 5 star review. Make it a great week and enjoy your new 812 Superfast... we know that you will!

May 12, 2021

Very professional and polite. Great service and a very genuine attitude. Highly recommend. The staff and here is excellent and can always provide suggestions or advice. More

by jdevans.tigers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quentin Forge
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

Boardwalk Ferrari responded

Thank you for sharing your service experience with us and recognizing Quentin and Paul. We appreciate you! Make it a great week and please let us know anytime that we may be of further service to you.

May 11, 2021

The staff from sales to service treat you like the most important person weather you stop in to look or actually spending money. I haven’t had a bad experience yet. Reid and Mindy in sales are amazing. Pau More

by STMatt69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corstiaan Westerhuis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enver Kaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mindy Collins
May 11, 2021 -

Boardwalk Ferrari responded

Matt, thank you for sharing your experience here on DealerRater. We appreciate you! Please let us know anytime that we may be of further service to you. Make it a great week!

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