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Boardwalk Ferrari- Service Center

Plano, TX

5.0
841 Reviews

841 Reviews of Boardwalk Ferrari- Service Center

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March 27, 2021

The best service department in exotic car business that I have ever used. McLaren and Bentley of Dallas should be embarrassed!!! Thanks for the help More

by Charles crawford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Marie Tovar
Mar 28, 2021 -

Boardwalk Ferrari responded

Charles, thank you for sharing your service experience with Amanda Tovar. We appreciate you! Please let us know anytime that we may be of further service to you. Make it a great week!

March 24, 2021

Chris Williams at Boardwalk Ferrari is absolutely one of the best customer care I ever received. The facility is nice as you would expect and they go above and beyond. Would highly recommend it. More

by ggdandria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Boardwalk Ferrari responded

Thank you for recognizing Chris Williams at Boardwalk Ferrari this morning. We appreciate you! Please let us know anytime that we may be of further service to you. Make it a great day!

March 22, 2021

As a business owner myself I understand nothing promotes your brand more than customer service. Chris Williams is furthering the Ferrari brand. I live in Houston but would gladly have my car sent to Chris f More

by Jamal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Boardwalk Ferrari responded

Jamal, thank you for sharing your experience with Chris Williams at Boardwalk Ferrari here on DealerRater. He is a valuable part of our team here. We appreciate you! Please let Chris know anytime that we may be of further service to you. Make it a great week!

March 21, 2021

Big thank you to Steve Fordham & the team at Ferrari Boardwalk make you feel like you’re in Maranello! Appreciate the whole teams service level! More

by tf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Summers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corstiaan Westerhuis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cyndi Tarno
Mar 21, 2021 -

Boardwalk Ferrari responded

Thank you for sharing your experience with Steve Fordham and our team at Boardwalk Ferrari. We appreciate you! Please let us know anytime that we may be of further service to you. Make it a great week!

March 20, 2021

Service was good and timely, communication was good. Someone was very rude to my driver though. He had parked to pick up the car and someone told him to move it even though it had been brought out and More

by Captain
Recommend Dealer
Yes
Employees Worked With
Paul Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2021 -

Boardwalk Ferrari responded

You have our sincere apology for any poor communication that our team member had with your driver. That is never our intention. I am here for you anytime that I may be of further service to you. Thank you for your feedback. Corstiaan Westerhuis, General Manager cwesterhuis@boardwalkautogroup.com

Mar 21, 2021 -

Captain responded

Thank you

March 16, 2021

I trust very few people to work with my Audi RS7 Performance and Steve Fordham is one of them. Yes, I said Audi. When it comes to customers cars, Steve "gets it" and delivers nothing but top shelf More

by Voodoo_RS7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

Boardwalk Ferrari responded

Thank you for sharing your Audi RS7 Performance service experience with Steve Fordham at Boardwalk. We sincerely appreciate your business and recommendation here on DealerRater. Make it a great week!

March 10, 2021

Service was quick,efficient, very friendly and accommodating. Chris was the best! I will be taking my Maserati here as well even though I purchased it at anther dealership. More

by JSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Boardwalk Ferrari responded

Thank you for sharing your service experience with Chris Williams here on DealerRater. We appreciate your business and recommendation. Please let us know anytime that we may be of further service to you. Make it a great week!

March 08, 2021

Communication and Attention to clients, are not what it was a few months ago. My go to service man went from a five to a two More

by Joedy2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Frey
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Boardwalk Ferrari responded

I am sorry that we did not deliver on our commitment to service excellence, as we all take great pride in providing five star service here. I have reached out to you to see where we can improve our process. You have my sincere apology. I am here for you anytime that I may be of further service to you. Steve Fordham, Service Director 972.447.5223 sfordham@boardwalkautogroup.com

February 15, 2021

Excellent service with the personal touch. Kept me updated every step of the way and provided a delivery service to my home when the work was done. Overall great dealership and buying experience. More

by mjharris9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fordham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Bieniek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Letourneau
Feb 15, 2021 -

Boardwalk Ferrari responded

Thank you for sharing your service experience with us this morning on DealerRater. We appreciate you! Please let Alex, Steve, and Mike know anytime that we may be of further service to you. Stay warm and safe this week.

February 11, 2021

Great service at boardwalk FerrariAttentive to detail, Great service at boardwalk Ferrari Attentive to detail, responsive, honest Chris Williams took great care of my vehicle (F430) Repairs done eff More

by George
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Boardwalk Ferrari responded

George, thank you for sharing your service experience with Chris Williams at Boardwalk Ferrari. We appreciate you! Please let us know anytime that we may be of further service to you and your F430. Make it a great week and stay warm.

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