Bob Ferrando Ford

Amazing customer service and I would highly recommend any one looking for a reliable car to go there. one looking for a reliable car to go there. More

The whole transaction was really easy. Super good people there! I didn’t really get the financing I had hoped for because of the age and mileage on the truck but it wasn’t really the deale Super good people there! I didn’t really get the financing I had hoped for because of the age and mileage on the truck but it wasn’t really the dealer’s fault. The only thing I would say is someone could have walked through how to operate everything on the truck like shifting into 4x4 and other nuances of the vehicle. I came to a Ford dealer to buy a used Ford to take advantage of that knowledge of the product. One of the sales guys did help me find out what the master door lock code was and I was super grateful for that. The truck I bought runs so great! I had to drive it 150 miles home and it was so nice and smooth. Really awesome truck! More

Arlen and Colby and Micah, go above and beyond what they should do to make your service appointment as enjoyable and efficient as possible. should do to make your service appointment as enjoyable and efficient as possible. More

Great dealership, very professional workers beside that there work is professional and done in a very reasonable time. there work is professional and done in a very reasonable time. More

I was missing a bolt on the steering stabilizer after it was replaced under a recall. I had a coolant leak I found after it was dripping from the frame rail and created a puddle. No one told me that was replaced under a recall. I had a coolant leak I found after it was dripping from the frame rail and created a puddle. No one told me that it had a coolant leak. I was told by the service writer that they don’t tell everyone everything that’s wrong with the vehicle. Since I was in for an oil change and fuel filters on my diesel truck that’s all they worried about. the service writer told me that people get mad when they nit pick every thing that’s wrong with the vehicle, and since my truck has almost 200k miles they weren’t concerned. A coolant leak is something that a customer would want to know about. Since they don’t seem concerned with serious problems on customers vehicles I will take my truck elsewhere for service. I will likely not take my truck to Ford any longer. I have used ford for 90% of the services I have had done to it and that ends with this experience. If I do go back to a ford dealer for service I will not take it back to Ferrando. More

The best car buying experience I've ever had. Fast and easy, no headaches at all. Fast and easy, no headaches at all. More

Top notch service! They made my experience effortless and I would definitely use them again! They made my experience effortless and I would definitely use them again! More

Courtesy and efficiency from start to finish. Extremely pleased with the process and the entire Ferrando crew. Extremely pleased with the process and the entire Ferrando crew. More

The service department was very helpful and a please to do business with. Very accommodating do business with. Very accommodating More

Everyone in the service department is friendly and helpful and the mechanics are top notch helpful and the mechanics are top notch More