Back

Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,462 Reviews

1,462 Reviews of Bob Ferrando Ford - Service Center

Sort by
April 15, 2025

Professional, courteous, prompt and helpful. I arrived to possibly purchase a new f150 and at the end of discussion made the CB purchase. More

by Mrdc5772
Recommend Dealer
Yes
Employees Worked With
Paul Dedionisio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Haas
April 13, 2025

Other than having to pay for a bolt broken by the tech, they did what was requested. They managed to put the wrong month inspection sticker on the vehicle and they had to come pick it up, take it back to t More

by jcv818
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
2.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Do not know John Barney.
April 12, 2025

Good A little too expensive but like that they're open on Saturday I don't know More

by KTLUVS2CRUISE
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arlen Bird
April 11, 2025

It is always a pleasure to deal and work with these technicians. I wouldn’t trust my vehicle to anyone els e More

by HEYROSIE12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2025

Way ,when I starting looking for a truck, I checked every where. Which was hard, But back of my mind I remember ,Shawn how good he treated me ,I new ware I wanted to go FERRANDO FORD Thank you v More

by ElizabethWarner60
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2025

I appreciated the work Bob Ferrando Ford did on our 2022 Ford Edge. They re-mounted the summer tires and balance them with excellence and changed my oil. The service writers were cheerful, professional an More

by clyde.l.davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2025

Excellent salesman and finance guys I was pleased with how seamless the whole process was. Definitely recommend. More

by PAUL
Recommend Dealer
Yes
Employees Worked With
Keaton
March 27, 2025

None better! Always kind, efficient and friendly. I wouldn't want to go anywhere else to have my car serviced. More

by Pbwilder
Recommend Dealer
Yes
Employees Worked With
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Mello
Mar 27, 2025 -

Pbwilder responded

Great service!

March 27, 2025

Service was good. Everyone was very nice and they were able to get me in and out in the timeframe quoted to me More

by cditullio70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Barney
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2025

John and Arlen are an asset to your company. They are helpful, pleasant and friendly to deal with. More

by DMILLE3755
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.