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Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,535 Reviews

1,535 Reviews of Bob Ferrando Ford - Service Center

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September 16, 2025

They have always treated me well. Very customer focused. I wish the Dervice Departmemt was open later during the week, but I like the fact they're open on Saturdays. More

by Jerry
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2025

By far the best dealership in the Erie, NY, and Ohio area! The only place I go for service or for buying! More

by PDEDIONISIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Kroh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keaton Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mccafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Abbate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hayden Loomis
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2025

We love to take our vehicles for service at ferrando ford because of Arlen. He is great! More

by WBARTOSEK
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arlen Bird
September 10, 2025

Oil change. Excellent service in a timely manner Very personable and told me the tire tread thickness for the upcoming inspection More

by Lawrence Engel
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arlen Bird
September 07, 2025

Service employees are great. I received excellent services on both of my ford vehicles every time they were there. More

by MAXWAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2025

Helpful staff and great service! My car is running well and no longer sounds loud key I’m driving a tank! More

by sherryvorseyu62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2025

I have bought three used cars from Fernando Ford the last one I bought I'm very disappointed in I supposedly went through the shop before I bought it the day after I bought it I found out the backup camera i More

by curious732
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2025

I have been using ford for years, i feel when there are issues with my car. I feel i was robbed of money with my last visit. The explanation of the issues was not gone in detail. More

by bfulle51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Barney
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2025

Excellent dealership with every visit to the service department and the workmanship was stellar on both Ford escapes. More

by kggausman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2025

Was the best at one time not so good now may get better i hope been there a lot of years More

by garyanker52
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Terry Delfft