Bob Johnson Chevrolet
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Excellent customer service Friendly and knowledgeable staff members at Bob Johnson were helpful and not high pressure. Would (and have) recommend both sales and service to frie Friendly and knowledgeable staff members at Bob Johnson were helpful and not high pressure. Would (and have) recommend both sales and service to friends and family. More
Terrific treatment Such a friendly environment. What can be a stressful experience is a pleasant one at this dealership. My questions are always answered fully and res Such a friendly environment. What can be a stressful experience is a pleasant one at this dealership. My questions are always answered fully and respectfully. More
An awesome experience! Best car dealership experience Ive ever had! Couldn't be happier with the help I received, and I will surely keep going back to Bob Johnson! Best car dealership experience Ive ever had! Couldn't be happier with the help I received, and I will surely keep going back to Bob Johnson! More
Pleasant experience Willing to work with you to find the best deal. Very knowledgeable of the workings of the truck explained all the features. Was a pleasure to work wi Willing to work with you to find the best deal. Very knowledgeable of the workings of the truck explained all the features. Was a pleasure to work with. More
Satisfied customer Bob Johnson Chevrolet treat customers with respect. I have had major and minor work done on my car and I have always been a satisfied customer. Bob Johnson Chevrolet treat customers with respect. I have had major and minor work done on my car and I have always been a satisfied customer. More
New car service Took the car in for service for a minor issue. I was quickly given a loaner car. They fixed the problem in a day . They were extremely friendly and a Took the car in for service for a minor issue. I was quickly given a loaner car. They fixed the problem in a day . They were extremely friendly and a pleasure to deal with . More
Great Service Prompted service. Classic Corvette & found and ordered parts needed. Parts had to be shipped from out of state. Randy did great job with repairs. Got Prompted service. Classic Corvette & found and ordered parts needed. Parts had to be shipped from out of state. Randy did great job with repairs. Got me in for repairs, no appointment. More
Very friendly Staff. Very helpful and knowledgeable. I was in the market for a very short time. Bob Johnson's chevorolet made my experience an enjoyable one. I recommend everyone buy their vehicle there! I was in the market for a very short time. Bob Johnson's chevorolet made my experience an enjoyable one. I recommend everyone buy their vehicle there! More
Not satisfied My vehicle was not waxed and shined at time of delivery we waited a very long time to pick our truck up We were told that the under carriage was sp My vehicle was not waxed and shined at time of delivery we waited a very long time to pick our truck up We were told that the under carriage was sprayed Amd it was not Thank you More
Inspection one week prior to coming to get my inspection done I had my oil changed at Bob Johnsons service. They never told me my inspection was 6 months overdu one week prior to coming to get my inspection done I had my oil changed at Bob Johnsons service. They never told me my inspection was 6 months overdue. I was pulled over by the sheriff's department and they advised me. I know it's my responsibility to take care of that but I would have thought that someone in the service department would have caught it. I then brought my vehicle in for the inspection and they said it would take an hour. 2 hours past and no one came to tell me what was going on. I went to the service counter to see what was taking so long and my paperwork was sitting there on the desk waiting to tell me I needed wiper blades to complete my inspection. It was well over two and a half hours I waited. communication is key in customer service. More