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Bob Penkhus Volvo Mazda Volkswagen
Colorado Springs, CO
3,358 Reviews
The Penkhus Motor Company that you see today had its humble beginning back in 1951 when Robert N. Penkhus moved his young family from Ames, Iowa, and opened a small used car operation in Colorado Springs. New cars were added to the operation on Pikes Peak Avenue in 1957 when the Company became one of the ten dealers in the United States to obtain a Volvo Franchise. In 1972 the Volvo Franchise was moved to a fledgling area of Colorado Springs called Motor City.
The combination of a quality product and a reputation for excellent customer service assured continued growth, including the addition of a Mazda franchise, in October 1972, at the Pikes Peak Avenue location. In 1975, Mazda joined Volvo in Motor City to increase productivity and to better serve our customers.
Mr. Penkhus' son, Robert A. Penkhus ("Bob"), was a "permanent fixture" around the dealership from an early age, so it was natural that he would join his father in the business upon his graduation from the University of Denver. Bob Penkhus gradually assumed responsibility for all aspects of dealership operations and in 1977, became President of Penkhus Motor Company. Mr. Penkhus' concerns for his customers and employees, coupled with his enthusiasm for our products, have resulted in continued success and growth. Development of a new car display area along Interstate 25 in 1987 was followed one year later by a major service and parts expansion project in which we added fourteen mechanical and detail service stalls, doubled the parts area, and built an enclosed customer service area. In the spring of 1999 our growth continued with the opening of our second Select Certified location and a Domestic and Import Service Center on Austin Bluffs Parkway.
With the growth of Colorado Springs, Penkhus Motor Company wanted to ensure that it was meeting customer needs. In 2004 Penkhus Motor Company remodeled its Motor City location including constructing a new showroom and making other improvements at the Motor City location. In 2006 Penkhus Motor Company constructed a new facility at Woodman and Powers, which is the Bob Penkhus Mazda at Powers store.
In 2009 Penkhus Motor Company acquired a Volkswagen franchise and opened the Volkswagen franchise at the Motor City Drive location. In 2012 Penkhus Motor Company acquired a Mitsubishi franchise which is located at the Austin Bluffs Parkway Select Certified location. That facility is now known as Bob Penkhus Mitsubishi.
As a result of our commitment to excellence, Bob Penkhus Mazda is the Number 1 volume dealer in the Gulf region. Based on customer satisfaction levels, Bob Penkhus Motor Company has been recognized as a Volvo Dealer of Excellence and has been inducted into the Mazda Presidents Club.
Our continued success and growth requires each of our employees to possess a commitment to excellence toward each of our customers. Each member of the Penkhus Motor Company team should strive daily to meet all Penkhus Motor Company standards and goals in order to ensure future growth and success.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 3,358 reviews
November 27, 2019
Great experience Working with Ben was great. He was very nice and helpful. When the car I wanted was too expensive, he showed me some less expensive models with my req Working with Ben was great. He was very nice and helpful. When the car I wanted was too expensive, he showed me some less expensive models with my requirements (AWD and sunroof). More
by TAMIURBANEK
Verified Customer
Helpful November 27, 2019
Great service! Stacey was absolutely fantastic fabulous awesome and rad!!!!! She followed up from the very beginning and delivered on her promise and represents Bob Stacey was absolutely fantastic fabulous awesome and rad!!!!! She followed up from the very beginning and delivered on her promise and represents Bob Penkus fabulously well!!! More
by MICHAEL
November 26, 2019
Knowledgeable and efficient sales person Very good inventory- enjoyed opportunity to pick from different options . Process from entering dealership, test drive, sale and financing was easy an Very good inventory- enjoyed opportunity to pick from different options . Process from entering dealership, test drive, sale and financing was easy and efficient. Loved driving off in my new Volvo! More
by LINDYFLash
November 26, 2019
Customer Service I give them a five star rating, because of excellent customer service and the willingness to meet needs of the customer and ensure customer satisfacti I give them a five star rating, because of excellent customer service and the willingness to meet needs of the customer and ensure customer satisfaction. More
by PITTHOME2
November 26, 2019
Dan is AMAZING Dan has been absolutely phenomenal every single time I’ve had to being my car in for service, which has been often lately. He continually goes above a Dan has been absolutely phenomenal every single time I’ve had to being my car in for service, which has been often lately. He continually goes above and beyond and truly makes you feel like family. After a horrible experience at Mike Maroone, I will now continue to drive farther away to you guys because of Dan’s impeccable service and knowledge. More
by JENNIFERROSE88
Employees Worked With
Dan Prange
November 26, 2019
Great service as always. Whenever I have my vehicle serviced. I choose Bob Penkhus for it caliber of service.I am always treated with a friendly and professional service team Whenever I have my vehicle serviced. I choose Bob Penkhus for it caliber of service.I am always treated with a friendly and professional service team that I really trust. More
by CSRICHARDSON7
Employees Worked With
Fabian Vigil
November 26, 2019
40000 miles check Thay do a complete review of my car so I know what is needed for the future of the car. I'm happy with my service everytime. Thay ask me question, so Thay do a complete review of my car so I know what is needed for the future of the car. I'm happy with my service everytime. Thay ask me question, so thay can check everything needed. So I get the Best service. The price is a little hi though. I will be bring it in for more work in the next year. Thanks do much. More
by TAMMYHURST19
Employees Worked With
E. Hattinger
November 25, 2019
Excellent experience Overall excellent experience with purchase and trade in. Got the car we wanted, they honored the price quote we got through USAA and the paperwork wen Overall excellent experience with purchase and trade in. Got the car we wanted, they honored the price quote we got through USAA and the paperwork went smoothly. More
by DAVIDMSHELTON30
November 25, 2019
Had first service appointment since leasing VW Tiguan Bob Penkhus called to inform me that there was a recall that needed to be taken care of, they set up a time for me to bring the vehicle in for the ser Bob Penkhus called to inform me that there was a recall that needed to be taken care of, they set up a time for me to bring the vehicle in for the service. Service advisor explained what needed to be performed and let me know that I could wait for it to be done. He gave me tour of waiting area complete with coffee and pastries. I found experience very satisfactory More
by CHARLESMATTHIES49
Employees Worked With
Marc Skinner
November 25, 2019
Prompt and helpful Got me scheduled to diagnose the problem with my vehicle quickly. Arranged to have the problem corrected and all came within the estimated cost provid Got me scheduled to diagnose the problem with my vehicle quickly. Arranged to have the problem corrected and all came within the estimated cost provided when I dropped the car off. More
by mcolema1.mc
Employees Worked With
Fabian Vigil
