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Bob Penkhus Volvo Mazda Volkswagen
Colorado Springs, CO
3,358 Reviews
The Penkhus Motor Company that you see today had its humble beginning back in 1951 when Robert N. Penkhus moved his young family from Ames, Iowa, and opened a small used car operation in Colorado Springs. New cars were added to the operation on Pikes Peak Avenue in 1957 when the Company became one of the ten dealers in the United States to obtain a Volvo Franchise. In 1972 the Volvo Franchise was moved to a fledgling area of Colorado Springs called Motor City.
The combination of a quality product and a reputation for excellent customer service assured continued growth, including the addition of a Mazda franchise, in October 1972, at the Pikes Peak Avenue location. In 1975, Mazda joined Volvo in Motor City to increase productivity and to better serve our customers.
Mr. Penkhus' son, Robert A. Penkhus ("Bob"), was a "permanent fixture" around the dealership from an early age, so it was natural that he would join his father in the business upon his graduation from the University of Denver. Bob Penkhus gradually assumed responsibility for all aspects of dealership operations and in 1977, became President of Penkhus Motor Company. Mr. Penkhus' concerns for his customers and employees, coupled with his enthusiasm for our products, have resulted in continued success and growth. Development of a new car display area along Interstate 25 in 1987 was followed one year later by a major service and parts expansion project in which we added fourteen mechanical and detail service stalls, doubled the parts area, and built an enclosed customer service area. In the spring of 1999 our growth continued with the opening of our second Select Certified location and a Domestic and Import Service Center on Austin Bluffs Parkway.
With the growth of Colorado Springs, Penkhus Motor Company wanted to ensure that it was meeting customer needs. In 2004 Penkhus Motor Company remodeled its Motor City location including constructing a new showroom and making other improvements at the Motor City location. In 2006 Penkhus Motor Company constructed a new facility at Woodman and Powers, which is the Bob Penkhus Mazda at Powers store.
In 2009 Penkhus Motor Company acquired a Volkswagen franchise and opened the Volkswagen franchise at the Motor City Drive location. In 2012 Penkhus Motor Company acquired a Mitsubishi franchise which is located at the Austin Bluffs Parkway Select Certified location. That facility is now known as Bob Penkhus Mitsubishi.
As a result of our commitment to excellence, Bob Penkhus Mazda is the Number 1 volume dealer in the Gulf region. Based on customer satisfaction levels, Bob Penkhus Motor Company has been recognized as a Volvo Dealer of Excellence and has been inducted into the Mazda Presidents Club.
Our continued success and growth requires each of our employees to possess a commitment to excellence toward each of our customers. Each member of the Penkhus Motor Company team should strive daily to meet all Penkhus Motor Company standards and goals in order to ensure future growth and success.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 3,358 reviews
Verified Customer
Helpful September 26, 2023
We had a good transaction to buy are car. The one problem we have had is that we still haven’t been called to have the cracks in the windshield fixed. If you would please call us to get this The one problem we have had is that we still haven’t been called to have the cracks in the windshield fixed. If you would please call us to get this fixed. Thanks More
by BJLAUB62
Employees Worked With
September 24, 2023
The entire process was amazing! Drop off was simple and Aaron kept me updated during the entire process. Giving me the total price before completing the work helped me plan out my f Drop off was simple and Aaron kept me updated during the entire process. Giving me the total price before completing the work helped me plan out my finances and took a lot of pressure off me guessing and trying to plan for it. More
by Jason
Employees Worked With
September 24, 2023
Great service! Thoroughly inspected and fixed our vehicle! Saved us from unnecessary replacement of battery Thoroughly inspected and fixed our vehicle! Saved us from unnecessary replacement of battery More
by UNCTARHEEL97
September 23, 2023
I am very selective about where I purchase and service my vehicles. This is due to a history of poor treatment and lackluster business practice conducted at small and large dealerships alike. Bob Penkhus Vol vehicles. This is due to a history of poor treatment and lackluster business practice conducted at small and large dealerships alike. Bob Penkhus Volvo has proven a most welcome departure from substandard treatment. Danielle is a really exceptional service consultant and most responsive. She is a real professional when it comes to handling warranty transactions in particular. Bob Penkhus service has never let us down. We have had few issues with our XC60 and XC90. Bob Penkhus Volvo service repair staff have always diagnosed and fixed any problems rapidly and successfully. I have to also say that Jordan M, Jalyn W and the rest of the Volvo sales and finance staff have really been exceptional in attending to our priorities and putting forth outstanding effort in accomplishing our identified goals. Attending to the needs of military personnel is undoubtedly a definite priority at this dealership. I had never purchased more than one vehicle from a dealer prior to coming to Bob Penkhus Volvo. We are now on number three because the XC series vehicles are just exemplary and Volvo is likewise fortunate to have the good people at Bob Penkhus sell and service them. More
by Scott Rubin-Asch
September 23, 2023
Chris and service teams was phenomenal the went above the expectations of the time required to address the concerns the expectations of the time required to address the concerns More
by DG Robinson
Employees Worked With
Other Employees :
Brian Dorcey, Sean Heuertz, Seth Confer, Chris Sherban
September 22, 2023
Very satisfied with my purchase and with how Jorge and Megan communicated with me. I love how they catered to my choices without any questions and judgement. Megan communicated with me. I love how they catered to my choices without any questions and judgement. More
by Anna Dominique
September 21, 2023
Service is excellent and my VW is in safe and excellent condition . The staff make each visit comfortable and answer every question. condition . The staff make each visit comfortable and answer every question. More
by PL
Employees Worked With
September 21, 2023
great service from Danielle and technicians my wife volvo is running great. however little too much reliant on text message vs personal inter reaction is running great. however little too much reliant on text message vs personal inter reaction More
by SALOMEAPONTE
Employees Worked With
