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Bob Rohrman Schaumburg Kia

Schaumburg, IL

4.5
2,830 Reviews
Although Rohrman Auto Group has grown to become one of the largest of its kind, our roots are still here in Illinois, and we remain family-operated with numerous generations leading the company. You get to take advantage of the tremendous buying power we have to ensure you get new and used vehicles at great prices, plus our fantastic reputation with a wide range of lenders and financing agencies. But at the same time, you know that you are working with people who love the Schaumburg area and who will treat you like one of our neighbors, because that is what you are. That is a combination that provides you with an unbeatable experience; visit us at Schaumburg Kia to enjoy this for yourself today and discover a better way to buy a car.
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750 E Golf Rd

Schaumburg, IL

60173

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Showing 2,830 reviews

February 25, 2023

The service was performed quicker than promised! They even gave a much needed car wash! More

by FOSTFAM09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall who I had
Feb 27, 2023 -

Bob Rohrman Schaumburg Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Schaumburg Kia to be a positive one. Please don't hesitate to reach out if you need anything else.

February 20, 2023

I am rating the service center 5-star, because everything that was under their control went very well. I am rating the speed of service 1-star because it took Kia nearly 4 months to supply the parts needed t More

by bk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MarK Robles
Feb 20, 2023 -

Bob Rohrman Schaumburg Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Schaumburg Kia, we look forward to having you as a valued customer for many years to come!

February 19, 2023

This dealership was not able to provide the service that I needed in a timely manner as well as were not transparent about anything during the buying process More

by JUSTINZINGA25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ricky Perez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kamarie Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Pruitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Longobardi
Feb 22, 2023 -

Bob Rohrman Schaumburg Kia responded

Justin, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Feb 22, 2023 -

Bob Rohrman Schaumburg Kia responded

Justin, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

February 18, 2023

Speed and accuracy were great. The dealership is clean and well run. I would recommend More

by KLAUBER.STEVEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dan Macalusco
Feb 19, 2023 -

Bob Rohrman Schaumburg Kia responded

Steven, Here at Schaumburg Kia, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Dan, and it was a pleasure having you at the dealership. We appreciate your review!

February 18, 2023

The service was prompt and polite. I felt that Michael had my best interest in mind and worked to ensure we could reach an agreement. More

by ASHAVILA14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Delaney
Feb 19, 2023 -

Bob Rohrman Schaumburg Kia responded

Congratulations on your new vehicle! We are so glad that Michael had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

February 18, 2023

Another 5 star interaction with Schaumburg Kia. I will only purchase my vehicles from this dealership! No reason to go elsewhere. More

by LIEBERMAN33
Recommend Dealer
Yes
Employees Worked With
Anthony Longobardi, Nic DeSanti
Feb 19, 2023 -

Bob Rohrman Schaumburg Kia responded

Thanks for sharing your thoughts about your experience with Schaumburg Kia. Nic and our team appreciate your business and hope to see you again soon!

February 16, 2023

I recently moved into this area so this was my first visit. I brought my car in for a safety recall. What most impressed me was everything was done on time and the car was finished quicker than I expect More

by CHINCHLEY34
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Feb 16, 2023 -

Bob Rohrman Schaumburg Kia responded

We are so happy that Christian and the team delivered such efficient, top-notch service! Thank you for choosing Bob Rohrman Schaumburg Kia and for sharing your positive experience. We hope to work with you again down the road!

February 16, 2023

Juan Aranda was great. He found me the exact car I wanted including trim and color. I was not haggled, he was informative, didn’t rush me, and offered a fair deal on both m More

by MELISSA
Recommend Dealer
Yes
Employees Worked With
Jay in finance, great to work with as well, Juan Aranda
Feb 16, 2023 -

Bob Rohrman Schaumburg Kia responded

This is great to hear! We are thankful for your business and are pleased to hear about your positive sales experience with Juan. We wish you safe travels ahead in your new ride and hope to see you again for all your car purchase and service needs. Take care! --Bob Rohrman Schaumburg Kia Team

February 15, 2023

Nick salesperson. Finance person was also nice To deal with. I would recommend them to. More

by HITTMAN008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Longobardi
Feb 15, 2023 -

Bob Rohrman Schaumburg Kia responded

Thanks for the five stars for Nick and the Bob Rohrman Schaumburg Kia team! We appreciate your business and support.

February 15, 2023

Did an okay job, friendly and helpful but I had a coupon and showed when I first arrived but it wasn’t in the invoice. Didn’t get to see the invoice until after I paid. Way to be a scam artist. Also, did no More

by killamilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephen
Feb 18, 2023 -

Bob Rohrman Schaumburg Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Feb 18, 2023 -

Bob Rohrman Schaumburg Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

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