Bob Rohrman Schaumburg Kia
Schaumburg, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I had an outstanding experience working with Eli Galvez at Bob Rohrman Schaumburg Kia. From the moment I walked in, Eli was friendly, attentive, and incredibly knowledgeable. He took the time to understand at Bob Rohrman Schaumburg Kia. From the moment I walked in, Eli was friendly, attentive, and incredibly knowledgeable. He took the time to understand exactly what I needed, answered every question with patience, and made the entire process smooth and stress-free. Eli wasn’t pushy at all—just honest, helpful, and genuinely focused on finding the right vehicle for me. He went above and beyond to make sure I was comfortable with every step, and his professionalism truly stood out. If you’re looking for a hassle-free car-buying experience with someone who actually listens and treats you right, I highly recommend asking for Eli. He’s the reason I’ll be coming back and sending friends and family his way. Thanks again, Eli—5 stars all the way! More
Thank you for helping me with my new car! I'm so excited to drive it. Mark went above and beyond helping me with this purchase. I'm so excited to drive it. Mark went above and beyond helping me with this purchase. More
Amazing environment with great staff that are very welcoming! Mark is an amazing person to work with. He made the whole process very simple and would definitely come back to Kia! Keep up the amazing w welcoming! Mark is an amazing person to work with. He made the whole process very simple and would definitely come back to Kia! Keep up the amazing work Mark! More
Mark is great. This is the second vehicle I have purchased through him and this dealership. Love my new EV9 This is the second vehicle I have purchased through him and this dealership. Love my new EV9 More
Mark was absolutely great. My buying process was very easy thanks to him and the great team at Schaumburg Kia. My buying process was very easy thanks to him and the great team at Schaumburg Kia. More
Mark and the Schaumburg crew were easy to work with. Very happy with my car. Very happy with my car. More
I’m very grateful to the entire team for making my car-buying experience smooth and comfortable. Everyone was professional and supportive. But I want to give special thanks to Valeriia Alieieva — her car-buying experience smooth and comfortable. Everyone was professional and supportive. But I want to give special thanks to Valeriia Alieieva — her care, patience, and honesty truly stood out. She guided me through every step and made me feel confident with my choice. Thank you, Valeriia, for helping me find the perfect car! More
I brought my 2017 Kia Sedona (60k miles) to Schaumburg Kia for scheduled maintenance and diagnostics. I chose this dealership and drove far to get a better service quality. On the contrary, my experience Kia for scheduled maintenance and diagnostics. I chose this dealership and drove far to get a better service quality. On the contrary, my experience was very disappointing. I was not greeted at my appointment and had to find a service manager myself. Promised updates on diagnostics and service completion never came; I had to call myself instead. At pickup, my service advisor was gone, and billing had to be handled by someone else. My requested diagnostics apparently were ignored, yet I still had to leave with the same engine problem plus a new issue — fluctuating idle. Under the hood, I found coolant leaks and scratches on trim, suggesting careless work. Overall, communication, diligence, and quality of service were seriously lacking. I cannot recommend this dealership’s service department based on this experience. Date: 08/22/2025. Service tag: 7292 More
VERY DISAPPOINTING! Found a 2025 Kia Sportage X-Line that I liked and submitted a credit application. Got a call from Devarj (super nice guy - the 1-star review has noth Found a 2025 Kia Sportage X-Line that I liked and submitted a credit application. Got a call from Devarj (super nice guy - the 1-star review has nothing to do with him; it has to do with the dealership and the finance dept). He calls and says it was approved with $8000 down. I tell him I'm not putting $8,000 down and another dealer up the road approved me with ZERO down, and I'm looking for the same thing. He then calls me back and tells me they have me approved with ZERO down on the 2020 Ford Escape Hybrid (blue with 69K miles - open recall for replacement of the ENGINE BLOCK) or $1500 down on a 2023 Kia Sportage LX with 33K miles WITH A HUGE RIP IN THE DRIVERS SEAT. (that they offered to fix finally) I then picked out a 2023 Kia Sportage X-Line with 70K miles that was priced at $21K and they wanted $4,000 down.... however, the 2020 Escape with 69K miles that was priced $466 less than the Kia, was able to walk out the door at ZERO DOWN! I tell them no I'm not doing that. They offer to fix the seat in the Kia and then say $500 down only. NO! I'm not doing that either. My credit is in the high 600's and TWO other dealers I've been to have me approved with ZERO down. They then tell me... well you can take the 2020 Ford Escape for ZERO down... it only needs to go to Ford after I buy it to have THE ENTIRE ENGINE BLOCK REPLACED UNDER WARRANTY! They were trying to FORCE ME into buy something that needs a new engine, so they don't have to deal with it. I currently drive a 2019 Tesla Model 3 Performance that is PAID OFF, I'm not desperate to buy a car, I wanted a second car for the winter that was under CPO warranty. Not the problem child car that they can't sell. After everything is said and done, it's clear to me they just wanted to unload the Ford Escape and hoped with ZERO down ONLY on this one, that I would take it! I would avoid this place! They will do anything they can to force you into buying the car on the lot that nobody else wants. More
It was the worst car buying experience I ever had. The place was dirty, the salesman was new, and never even told me how to turn the radio on. I was referred by GM from another dealership, to ask for The place was dirty, the salesman was new, and never even told me how to turn the radio on. I was referred by GM from another dealership, to ask for the sales mgr named Tiffiny. She never returned my calls, and three weeks later she called back. I leased the car, and very happy with it, but very unhappy with Tiffiny, whom I called Three times and left 3 messages. Because she never answered my messages, I called her boss Rickie Perez, whom I left 3 messages, and never got a call back from either one. I will never lease a car from a Bob Rohrman dealership again. I am a retired Chicago policeman, and on 80% Disability V.A. I will spared the word, of how I was treated. Please make sure that there bosses read this. More



