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Boucher Buick GMC of Waukesha - Service Center

Waukesha, WI

4.3
462 Reviews

462 Reviews of Boucher Buick GMC of Waukesha - Service Center

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January 24, 2024

Jason at the dealership kept me informed all along the way with the issues with my 2021 Yukon. Jason was very informative when I asked him questions about the problems. Jason was able to get the vehicle f More

by robertdrummond
Recommend Dealer
Yes
Employees Worked With
Jason Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Burton
Jan 25, 2024 -

Boucher Buick GMC of Waukesha responded

Hi Robert, we are glad that Jason was able to provide you with such a great experience! Please let us know if we can ever help you in the future.

January 23, 2024

Completely satisfied You asked me about Dwight Jonson, I don't know who that is. No More

by EJMCGRATH
Recommend Dealer
Yes
Employees Worked With
Dwight Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwight Johnson
Jan 24, 2024 -

Boucher Buick GMC of Waukesha responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

December 04, 2023

Excellent Service was outstanding and the people we dealt with were very professional It was an enjoyable visit More

by JW_KNOEBEL
Recommend Dealer
Yes
Dec 04, 2023 -

Boucher Buick GMC of Waukesha responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We can't wait to see you again, have a great day.

December 02, 2023

Will never use their service department again. I regularly check my tire pressure #'s in the winter. I checked the morning of my oil change and tire rotation on 12/16, all numbers were working fin More

by RG12
Recommend Dealer
No
Employees Worked With
Jason Burton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dwight Johnson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Melk
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Boucher Buick GMC of Waukesha responded

we regret to hear that you are displeased with your recent experience with us. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Dwight Johnson, at 262-409-2600 so that we can make this right.

November 25, 2023

Very professional. Made me feel absolutely confident that the work would be done right and it didn't cost me a fortune More

by wisconsinsodbuster
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwight Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Melk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2023 -

Boucher Buick GMC of Waukesha responded

Hello there, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

November 18, 2023

In and out in a timely fashion Got to work on time with time to spare More

by mombon
Recommend Dealer
Yes
Employees Worked With
Jason Burton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Burton
Nov 22, 2023 -

Boucher Buick GMC of Waukesha responded

Hi there, we're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future.

November 17, 2023

I set an appointment for installation of a new set of tires. I arrived and the work was set in motion. After a reasonable amount of time I was told my vehicle was just being finished. I also got a 4 whee More

by thedad56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The young lady in the service department.
Nov 22, 2023 -

Boucher Buick GMC of Waukesha responded

Hi there, we are glad that you had such a great experience with our team. It's a pleasure to be of service to you! We sincerely value your business and look forward to your next visit!

November 17, 2023

It was helpful. Cory also helped me with paperwork. Why. I needed my front license plate put on which Nik did. I was there hours earlier and told the oil change peop More

by Kochdebbie1
Recommend Dealer
Yes
Employees Worked With
Nik
Nov 22, 2023 -

Boucher Buick GMC of Waukesha responded

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know!

November 10, 2023

Efficient and friendly service. Clean waiting room with hospitality. Usually technician provides detailed rundown of service. More

by Todd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2023 -

Boucher Buick GMC of Waukesha responded

Hi Todd, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

November 07, 2023

Simply amazing! !! Sales and especially service, are top notch… I will recommend this dealership to my friends More

by CADDYSHACK3469
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Elbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendall Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Ranieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwight Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Melk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

Boucher Buick GMC of Waukesha responded

Hi there, we always want to hear back from our clients and we're glad you had such a positive experience with us! Thanks again for the recommendation, and have an amazing day!

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