Boucher Hyundai of Waukesha

Finance bad (didn’t have everything together), waited two hours when told everything would be ready by the time we came back, people moody/snappy after 5 pm and made it hard for it to be exciting, had to com hours when told everything would be ready by the time we came back, people moody/snappy after 5 pm and made it hard for it to be exciting, had to come back two days later due to finance issues and they were apologetic but is still an inconvenience. People were nice when we first went in and got everything together just were slow about it even though we made intentions clear. More

big,clean,courteous comfortable waiting area with drinks and snacks available good explanation of expected service and snacks available good explanation of expected service More

Everyone was exceptional in the process of buying a car. I never felt pressured and and they took time to explain all features. I never felt pressured and and they took time to explain all features. More

My salesperson Himmy and Mathew were both great. We had a great experience and will use Bouche again for both sales and service We had a great experience and will use Bouche again for both sales and service More

I worked with Salesman Bryan Perez Duran. Who was so personable with assisting me in surprising my daughter with a new car. Her car was in need of an upgrade and this extremely professional S Who was so personable with assisting me in surprising my daughter with a new car. Her car was in need of an upgrade and this extremely professional Salesman aided in making her extremely happy. We picked a decoy car that she was test drove and was not very excited about but she understood this was a free car and welcomed. We went through all the paper and walked towards the car. We then surprised her with the exact car she admired when arrived but I told her that car was outside our budget and she understood. Bryan Perez Duran was a significant part of this surprise and a cherished memory for my daughter. More

Once I communicated my prior displeasure on how I was treated, they corrected all concerns. Hope it continues for all future service work. Good job guys. treated, they corrected all concerns. Hope it continues for all future service work. Good job guys. More

I really appreciated the video updates. It was very easy to understand exactly what I was paying for. It was very easy to understand exactly what I was paying for. More

Expert service that was performed quickly. Staff is professional and friendly. Waiting area is clean and well appointed Staff is professional and friendly. Waiting area is clean and well appointed More

Pleasant associates front to back of dealership. I will continue to do business with Boucher. I will continue to do business with Boucher. More

Our salesman Himmy has been outstanding with follow up and service since the purchase of our used certified Palisade. There were a few issues including minor damage to the front and back end that we didn and service since the purchase of our used certified Palisade. There were a few issues including minor damage to the front and back end that we didnt see at time of sales due to it being dark out. I notified him with pics the next day and they were rectified. Also some of the features such as maps, navigation, front end collision weren't working and he made sure they were updated and taken care of at they're expensive. Even thou this was an inconvenience for us to bring the vehicle in a few times, he always made sure we had a loaner vehicle and we're well taken care of. I would highly recommend this dealership and Himmy. More