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Bourne's Auto Center

South Easton, MA

4.9
4,931 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,931 reviews

May 15, 2021

I am a return customer of Bourne’s and they always have great customer service! We sat right down with Kevin, felt welcomed, and he had great energy. He was a joy to work with and would recommend. More

by Mdowd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevy Lima
May 17, 2021 -

Bourne's Auto Center responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Bourne's Auto Center are glad to have you as a customer. Mike Kelley General Manager

May 14, 2021

David Pair had the vehicle I was interested in ready to test drive when I arrived. Very easy experience, financing was fast and I received a better rate than expected. More

by mc
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2021 -

Bourne's Auto Center responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bourne's Auto Center. Mike Kelley General Manager

May 11, 2021

Great service. No arguments gave us what we wanted and offered similar things. We got a great car and I hope to be back in a year for another round of great service! Thanks Kevin More

by a.chrisphonte
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevy Lima
May 11, 2021 -

Bourne's Auto Center responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kevy met your expectations. Thank you for choosing Bourne's Auto Center. We look forward to having you as one of our valued customers for many more years to come! Mike Kelley General Manager

May 10, 2021

Best of the best. All time fav. Always ready and willing to help, quick problem solver, very detailed. Makes you feel comfortable and at home More

by Jaay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Cummings
May 10, 2021 -

Bourne's Auto Center responded

Thank you so much for choosing Bourne's Auto Center! Congrats on your new purchase, and let us know if we can be of any more assistance! Mike Kelley General Manager

May 10, 2021

Kevy was great from beginning to end. He work through the process with me, and helped my get just the car I was looking for, and even had a bow on it when I drove in to pick it up. Bourne's is lucky to have More

by Oharaprime
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevy Lima
May 11, 2021 -

Bourne's Auto Center responded

We are very happy to hear that Kevy provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Congratulations on your new vehicle! Mike Kelley General Manager

May 10, 2021

Great team to work with, end-to-end. Everyone was very professional, knowledgeable of emerging trends and transparent with entire deal process. Definitely will recommend!!! All team members I worked wit More

by byronks22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Ronan
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

Bourne's Auto Center responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Mike Kelley General Manager

May 09, 2021

How refreshing to be able to buy a car without the annoying games that most dealerships play. Kevy was so nice and respectful and did not try to pressure in anyway! More

by tfm2774
Recommend Dealer
Yes
Employees Worked With
Tara Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevy Lima
May 10, 2021 -

Bourne's Auto Center responded

It's great to hear that Kevy was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bourne's Auto Center! Mike Kelley General Manager

May 08, 2021

I had a great experience working with Jose in the process of finding my next new car. The staff all around was amazing and helpful. Thank you for the help and not pressuring me into other direction and allow More

by Jw23ya
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2021 -

Bourne's Auto Center responded

Thank you for taking the time to share your thoughts on working with Jose. We're glad to hear that he and the team delivered such a great experience! Mike Kelley General Manager

May 07, 2021

Great experience working with Bourne Auto Center! Second car bought from them and the process is always so easy! No pressure buying and friendly staff! Oh Highly recommend! More

by Kmn822
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2021 -

Bourne's Auto Center responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Bourne's Auto Center! Mike Kelley General Manager

May 07, 2021

Excellent Experience. Everyone was so friendly. Will recomment this auto center to everyone. Thank you Jose and Bourne’s Auto Center for such an amazing experience. More

by Estefany
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2021 -

Bourne's Auto Center responded

Thank you for your business and this review. We're happy to hear Jose and the team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Mike Kelley General Manager

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