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Bourne's Auto Center

South Easton, MA

4.9
4,948 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,948 reviews

May 26, 2021

So easy to buy a car here. Scheduled a test drive for 5pm, worked with them for financing, signed paperwork and car was in my possession in my driveway at 6:30. They didn’t rush me at all, I knew what More

by Missy.cady
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021 -

Bourne's Auto Center responded

Thank you, Missy, for choosing Bourne's Auto Center, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mike Kelley General Manager

May 26, 2021

The best car experience I’ve ever had! From the initial phone call to the financing everything went very smoothly! I was pressed for time and my salesman Jose made it happen! More

by Shirleyann968
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021 -

Bourne's Auto Center responded

Thanks for your feedback on your recent visit to Bourne's Auto Center. I'm glad to hear that Jose was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Mike Kelley General Manager

May 19, 2021

Kevin is extremely friendly and helpful. Answered all my questions. I would deffinatly recommend him and the company to everyone i talk to. So so so happy. The Bourne Auto Center is the place to go!!! More

by Sdawson814
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevy Lima
May 20, 2021 -

Bourne's Auto Center responded

Thank you for this wonderful feedback for Kevin! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bourne's Auto Center. Mike Kelley General Manager

May 18, 2021

Kim is amazing! She really listened to what I wanted without any pressure. She found me the perfect car! It was a great experience! Thank you!! More

by Mhuminik
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021 -

Bourne's Auto Center responded

Thank you so much for your wonderful review! We are thrilled that Kim had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Bourne's Auto Center! Mike Kelley General Manager

May 18, 2021

I have now purchased my last 2 vehicles from Jose and he has been phenomenal. The entire process both times was laid back, smooth and easy. I could not recommend Jose more and will continue to work with More

by Alex Regan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Bourne's Auto Center responded

Thank you so much for your excellent review, Alex! We are so glad that Jose had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Mike Kelley General Manager

May 17, 2021

Carlos and Jose where very Supportive to my needs and always put me first their professionalism was as always the best service In my opinion I will keep on returning and referring the great service exper More

by Víctor m Gutiérrez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Víctor m Gutiérrez responded

Thanks, again for the attention to my needs. Sincerely, Victor Gutiérrez

May 16, 2021

Bought my last 3 cars from Bourne's!! Can't imagine going anywhere else. They make car shopping fun and easy. Go in and ask for Jose Garcia. He'll take care of you. More

by Tauntonrob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Bourne's Auto Center responded

Congratulations on your new vehicle! We are so glad that Jose had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Mike Kelley General Manager

May 15, 2021

I am a return customer of Bourne’s and they always have great customer service! We sat right down with Kevin, felt welcomed, and he had great energy. He was a joy to work with and would recommend. More

by Mdowd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevy Lima
May 17, 2021 -

Bourne's Auto Center responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Bourne's Auto Center are glad to have you as a customer. Mike Kelley General Manager

May 14, 2021

David Pair had the vehicle I was interested in ready to test drive when I arrived. Very easy experience, financing was fast and I received a better rate than expected. More

by mc
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2021 -

Bourne's Auto Center responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bourne's Auto Center. Mike Kelley General Manager

May 11, 2021

Great service. No arguments gave us what we wanted and offered similar things. We got a great car and I hope to be back in a year for another round of great service! Thanks Kevin More

by a.chrisphonte
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevy Lima
May 11, 2021 -

Bourne's Auto Center responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kevy met your expectations. Thank you for choosing Bourne's Auto Center. We look forward to having you as one of our valued customers for many more years to come! Mike Kelley General Manager

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