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Bourne's Auto Center

South Easton, MA

4.9
4,931 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,931 reviews

April 29, 2021

This dealership had great customer service and helped me find a car super quickly! Kevin was extremely helpful in finding a car that fitd my price and looked great! Im extremely happy with the service I rec More

by arussellxx
Recommend Dealer
Yes
Employees Worked With
Kevy Lima
Apr 30, 2021 -

Bourne's Auto Center responded

We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bourne's Auto Center. We're thrilled that you found your experience with Kevin to be a positive one. Congratulations on your new purchase! Mike Kelley General Manager

April 29, 2021

Kevy was fantastic. He found us the exact work van we were looking for! We had very limited time to spend at the dealership so every time we came in he had everything ready to go. We usually hate car s More

by Jack
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevy Lima
Apr 30, 2021 -

Bourne's Auto Center responded

Thank you for taking the time to write this five-star review and let us know how great Kevy is doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new work van, Jack! All of us at Bourne's Auto Center are glad to have you as a customer. Mike Kelley General Manager

April 28, 2021

Kevin made the whole process smooth and easy. He was in constant contact with me and kept me updated! The whole experience was great. Go see the team at Bourne’s Auto you won’t be disappointed. More

by tfly31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevy Lima
Apr 29, 2021 -

Bourne's Auto Center responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kevin and our sales team met your expectations. Thank you again for choosing Bourne's Auto Center, we look forward to having you as one of our valued customers for many more years to come! Mike Kelley General Manager

April 27, 2021

Overall I would highly recommend Bourne and working with Greg. This was my first car buying experience and I was nervous going into most dealerships. But once I went to Bourne, Greg made the whole ordeal ea More

by Dbogdan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Cummings
Apr 27, 2021 -

Bourne's Auto Center responded

Thank you, David, so much for your kind words, and for taking the time to leave us this wonderful feedback! Mike Kelley General Manager

April 27, 2021

Bournes was amazing! Went in not thinking about buying and left 2 hours later with my dream car! Highly recommend Bournes Auto Center! Jose Molina was the nicest and helpful salesman. More

by 16ashleyrusso
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Bourne's Auto Center responded

Thank you so much, Ashley, for choosing Bourne's Auto Center! Congrats on your new purchase, and let us know if we can be of any more assistance! Mike Kelley General Manager

April 26, 2021

3rd car purchase from Bourne. Inquired online Amy was very quick to set up an appointment.Jose was great!! Very knowledgeable and made the transaction seamless, and Shawn made sure we were all set with t More

by tjcentertainment
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Ronan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Bourne's Auto Center responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bourne's Auto Center! Mike Kelley General Manager

April 24, 2021

It was a great experience soon as I entered. Kevy helped me find the perfect car. He was very professional and friendly. Answered any question that I had. Very helpful I will recommend my friends and famil More

by Shawnbigness
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevy Lima
Apr 25, 2021 -

Bourne's Auto Center responded

Shawn, it's fantastic to hear that wKevy and our sales team provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Bourne's Auto Center! Mike Kelley General Manager

April 23, 2021

Outstanding and very professional process . Was able to be straight forward and honest. Was trevon was able to give me Honest history on the vehicle and what they would give Me For My trade. More

by nfernandes85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
Apr 25, 2021 -

Bourne's Auto Center responded

Thank you for your business and this review. We're happy to hear that Trevon and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Congrats on your new vehicle! Mike Kelley General Manager

April 23, 2021

The best experience I have had buying a car! Great customer service! Highly recommend! Ask for Jose Garcia. You will not be disappointed! We will return when we are ready to purchase another car More

by m.lomberto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2021 -

Bourne's Auto Center responded

Thank you for taking the time to share your thoughts on working with Jose and our team. We're glad to hear we delivered such a great experience! Congratulations on your new vehicle! Mike Kelley General Manager

April 22, 2021

Jose was great but after looking at my paperwork I feel ripped off. Pre-interest I’m paying $7,000 over asking price... the car amount was roughly 25,000, I put down 12,600. That leaves aboit 12,400 yet so More

by Jatree808
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021 -

Bourne's Auto Center responded

Carlos, Our GSM has been trying to reach out. We do not want anyone to feel this way. We want to review your paperwork with you to make sure you understand it and if you are still unhappy we have some other options for you as well. Please reach out at your earliest convenience. Michael Kelley GM 508-230-2903 mike@bournes.com

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