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Bourne's Auto Center

South Easton, MA

4.9
4,942 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,942 reviews

October 01, 2020

Dave Pair is a very good salesperson. very friendly never any pressure this is my third vehicle I bought here and each time I was completely satisfied. my son purchased a vehicle also my brother and they're More

by lyjojost2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2020 -

Bourne's Auto Center responded

Thank you for your continued business and 5-star review! We are committed to providing all of our customers with the highest level of service to ensure that our customers have a satisfactory car buying experience. David Pair is an outstanding sales professional and I can assure you that it was his pleasure to assist you and your family with the purchase of their vehicles! We look forward to seeing you the next time you are in the market for a vehicle and please do not hesitate to reach out to us if you need any further assistance. Thank you, Brendan Rockey Marketing and Social Media Coordinator

September 30, 2020

Set up appointment...everything went as planed!!! Great service!!!!!!!I would recommend to family and friends..hope I don't need service..if I do ill be back... More

by Redsxplaya12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Aufiero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2020 -

Bourne's Auto Center responded

Thank you for your recommendation and positive review of your experience servicing your vehicle with us! We are committed to providing all of our customers with the highest level of service. Please feel free to reach out to us if you need any further assistance. Thank you, Brendan Rockey Marketing and Social Media Coordinator

September 28, 2020

David Pair was a true professional. We loved dealing with Him. He made us feel comfortable throughout the whole process. Had the answers or made the effort to get the them. More

by zebarruda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2020 -

Bourne's Auto Center responded

Thank you for your compliments and positive review! We are committed to providing all of our customers with the highest level of service to ensure they are comfortable throughout their car buying experience. David Pair is a terrific sales professional and I can assure you that it was his pleasure to assist you with the purchase of your vehicle! Please do not hesitate to reach out to us if you need any further assistance. Thank you, Brendan Rockey Marketing and Social Media Coordinator

September 27, 2020

Jose was great, helpful without being pushy. Great car selection in a relaxed environment. Actual purchase was organized and well prepared, no waiting around for things that should have been ready. Know More

by Jim Lopes
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2020 -

Bourne's Auto Center responded

Jim, thank you for your kind words and 5-star review of your experience. Our no-hassle price allows our customers to know exactly the price they will pay when they show up at our dealership, which eliminates extra time spent going back and forth between multiple people. Jose Garcia is an outstanding sales professional and I can assure you that it was his pleasure to assist you with the purchase of your vehicle! Please do not hesitate to reach out to us if you need any further assistance. Thank you, Brendan Rockey Marketing and Social Media Coordinator

September 26, 2020

The car buying process is not always easy, however if I could recommend anybody it would be Kim Bailey at Bourne‘s Auto Center. Kim is courteous, professional and always willing to go the extra mile to ens More

by Pinettem
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2020 -

Bourne's Auto Center responded

Mike, thank you for your recommendation and 5-star review! Our purchasing process is designed to be quick and easy to ensure that our customers have a smooth and efficient car buying experience. Kim Bailey is an outstanding sales professional and I can assure you that it was her pleasure to assist you with the purchase of your vehicle! Please do not hesitate to reach out to us if you need any further assistance. Thank you, Brendan Rockey Marketing and Social Media Coordinator

September 26, 2020

Very easy and pleasant experience. I left a deposit and came back the next day and everything was pretty much ready to go! Thankyou Jose I love my Jeep compass More

by Karcherj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2020 -

Bourne's Auto Center responded

Thank you for your kind words and 5-star review! Our purchasing process is designed to be quick and easy to offer our customers an enjoyable car buying experience. Jose Garcia is a superb sales professional and I can assure you that it was his pleasure to assist you with the purchase of your Jeep Compass! Please do not hesitate to reach out to us if you need any further assistance. Thank you, Brendan Rockey Marketing and Social Media Coordinator

September 23, 2020

Jose was excellent. To the point and didn't waste any time. These guys are volume sellers they have no incentive to mess around. Highly recommend Jose and Bourne's Auto. More

by abaj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2020 -

Bourne's Auto Center responded

Thank you for your recommendation and kind words about your experiences hopping at Bourne's! Our purchasing process is designed to be quick and easy to offer all of our customers an efficient and high-quality car buying experience. Jose Garcia is a wonderful sales professional and I can assure you that it was his pleasure to assist you with the purchase of your vehicle! Please do not hesitate to reach out to us if you need any further assistance. Thank you, Brendan Rockey Marketing and Social Media Coordinator

September 22, 2020

Jose was knowledgeable and easy to work with. I was in and out of there within 2 hours with a new car. I’d highly recommend him and Bourne’s Auto Center. More

by Jdill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2020 -

Bourne's Auto Center responded

Thank you for your recommendation and 5-star review of your experience shopping with us at Bourne's Auto Center! Our purchasing process is designed to be quick and easy to allow our customers to get in and out without spending their whole day at the dealership. Jose Garcia is a superb sales professional and I can assure you that it was his pleasure to assist you with the purchase of your new vehicle! Please do not hesitate to reach out to us if you need any further assistance. Thank you, Brendan Rockey Marketing and Social Media Coordinator

September 18, 2020

A very easy and stress free car buying experience! This was my first car purchase and I couldn’t have asked for a better experience! More

by Emily
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2020 -

Bourne's Auto Center responded

Emily, thank you for your kind words and positive review of your experience shopping with us! Our purchasing process is designed. tobe no-hassle and stress-free to ensure our customers have an enjoyable car buying experience. I can assure you that it was our pleasure to assist you with the purchase of your vehicle and please do not hesitate to reach out to us if you need any further assistance. Thank you, Brendan Rockey Marketing and Social Media Coordinator

September 17, 2020

Took them over four hours for me to be able to purchase my vehicle! Then when the car was ready, they forgot to tell me they do not do inspection stickers here AND that I have a washer fluid pump problem t More

by Car buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tori Gourdin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Bourne's Auto Center responded

We are sorry that you did not have the quick and easy experience most of our customers have experienced with our team. We are not perfect but we do our very best everyday. We will use this feedback as a way to improve. Thank you for your business and your feedback. Michael Kelley General Manager

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