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Bourne's Auto Center

South Easton, MA

4.9
4,942 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,942 reviews

January 11, 2020

First time buyer, was expecting a sleazy pushy salesman to harass me the whole time. Got the exact opposite. Trevon was really helpful and patient and did not pressure me at all to buy something I didn't w More

by mtiberio92
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
Jan 13, 2020 -

Bourne's Auto Center responded

Congratulations on the purchase of your first car! Thank you for your kind words and 5-star review! Our car buying experience is designed to be no-hassle and pressure-free to allow our customers to be confident in their purchase and shop in a relaxed environment. Trevon and Shawn are both wonderful members of our team at Bourne's and I can assure you that it was their pleasure to assist you with the purchase of your GMC Acadia. Please do not hesitate to reach out to us if you need any further assistance. Thank you, Brendan Rockey Marketing and Social Media Coordinator

January 11, 2020

Amazing I went there to buy a car, the process was so easy, sales an finance people were really nice. the place itself was really comfortable. I was happy I c More

by sdorvil08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tori Gourdin
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2020 -

Bourne's Auto Center responded

Thank you for your compliments and 5-star review! Our purchasing process is designed to be quick and easy in order to ensure that our customers have a smooth and efficient transaction. Tori and George are both excellent members of our team at Bourne's and I can assure you that it was their pleasure to assist you with the purchase of your BMW! Please do not hesitate to reach out to us if you need any further assistance. Thank you, Brendan Rockey Marketing and Social Media Coordinator

January 11, 2020

Nice service. Sale people are nice. And environment is pretty cool as well. I was able to buy my bmw in no time thx to the people. More

by SON
Recommend Dealer
Yes
Employees Worked With
Tori Gourdin
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2020 -

Bourne's Auto Center responded

Thank you for your compliments and 5-star review! Our purchasing process is designed to be quick and easy to offer our customers a smooth and efficient transaction. Our sales professionals are here to assist our customers to find a vehicle that best fits their needs and I can assure you that it was our pleasure to assist you with the purchase of your BMW! Please do not hesitate to reach out to us if you need any further assistance. Thank you, Brendan Rockey Marketing and Social Media Coordinator

January 10, 2020

Fast, friendly service I am a repeat customer. The prices are fair and the cars are in excellent condition. I have found the dealership to be trustworthy and professional. More

by Mama Wambui
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2020 -

Bourne's Auto Center responded

Thank you for your continued business, kind words, and 5-star review! We believe that it is essential to be upfront with all of our customers and act with honesty and integrity. It is our goal to provide our customers with high quality used vehicles at excellent prices. We appreciate your repeat business and I can assure you that it was our pleasure to assist you with the purchase of your vehicle! Please do not hesitate to reach out to us if you need any further assistance. Thank you, Brendan Rockey Marketing and Social Media Coordinator

January 10, 2020

Amazing team work here !!! Everyone worked together to help from the look for the car to the drive off with my car . Great atmosphere, very welcoming & patient staff . Carlos went above and beyond to get More

by Asiacoxt6
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Molina
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard, Greg Peschel, Emmett Royster
Jan 13, 2020 -

Bourne's Auto Center responded

Thank you for your kind words and 5-star review! We are committed to providing all of our customers with the highest level of service to ensure that our customers have an amazing experience shopping with us. I can assure you that it was Carlos and the rest of our team's pleasure to assist you with the purchase of your vehicle! Please do not hesitate to reach out to us if you need any further assistance. Thank you, Brendan Rockey Marketing and Social Media Coordinator

January 09, 2020

Kim was very helpful and extremely nice. Also was nice to work with a female in this industry . And Dave was extremely patient and made everything very easy to understand. More

by Nicolerds1
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2020 -

Bourne's Auto Center responded

Thank you for your kind words and 5-star review! We are committed to providing all of our customers with the highest level of service to ensure that they have an enjoyable car buying experience. Kim and Dave Olson are both terrific members of our team at Bourne's and I can assure you that it was their pleasure to assist you with the purchase of your vehicle! Please do not hesitate to reach out to us if you need any further assistance. Thank you, Brendan Rockey Marketing and Social Media Coordinator

January 09, 2020

This place is amazing! Absolutely a stress free and painless experience! They thrive on customer service and made my car shopping experience very enjoyable! Emmett was a very kind, professional person More

by desnicole7
Recommend Dealer
Yes
Employees Worked With
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emmett Royster
Jan 13, 2020 -

Bourne's Auto Center responded

Thank you for your recommendation, compliments, and 5-star review! Our purchasing process is designed to be quick and easy to ensure our customers have a smooth and efficient transaction. Emmett and Mario are both outstanding members of our sales team and I can assure you that it was their pleasure to assist you with the purchase of your vehicle! Please do not hesitate to reach out to us if you need any further assistance. Thank you, Brendan Rockey Marketing and Social Media Coordinator

January 09, 2020

Great dealership very straightforward I am very happy with the car I purchased and I will recommend this Car dealership to my friends and family More

by Jacobgarceau20
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
Jan 13, 2020 -

Bourne's Auto Center responded

Jacob, thank you for your recommendation, compliments, and 5-star review! We believe that it is essential to be upfront and honest with all of our customers to provide them with an excellent car buying experience. We appreciate your business and I can assure you that it was our pleasure to assist you with the purchase of your Volkswagen Passat! Please do not hesitate to reach out to us if you need any further assistance. Thank you, Brendan Rockey Marketing and Social Media Coordinator

January 09, 2020

Trey was a massive help! He Made the car buying process quick and easy! Great service! I love my new car so much! Thank you! More

by Kyrstenlcarlson
Recommend Dealer
Yes
Employees Worked With
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
Jan 13, 2020 -

Bourne's Auto Center responded

Thank you for your compliments and 5-star review! Our purchasing process is designed to be quick and easy in order to ensure that our customers have a smooth and efficient transaction. Trevon is a terrific sales professional and I can assure you that it was his pleasure to assist you with the purchase of your vehicle! We are glad that you love your new car and please do not hesitate to reach out to us if you need any further assistance. Thank you, Brendan Rockey Marketing and Social Media Coordinator

January 09, 2020

I saw this truck online and Jose went above and beyond helping me. He is extremely professional and definitely does great work at his job! Also thank you to Greg peschel helping me when Jose was out. I ve More

by sandman0109
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Peschel
Jan 13, 2020 -

Bourne's Auto Center responded

Thank you for your recommendation, compliments, and 5-star review! We are committed to providing all of our customers with the highest level of service to ensure that they have an excellent experience shopping with us. Jose Garcia and Greg Peschel are both wonderful members of our team at Bourne's and I can assure you that it was their pleasure to assist you with the purchase of your Chevrolet Silverado 1500! Please do not hesitate to reach out to us if you need any further assistance. Thank you, Brendan Rockey Marketing and Social Media Coordinator

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