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Bourne's Auto Center

South Easton, MA

4.9
4,924 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,924 reviews

November 19, 2019

Tori was a fantastic salesperson who was very attentive throughout the entire process. Since I live in another state, she would call and text to keep me informed on the application process, tag process and More

by Harry
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tori Gourdin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Bourne
Nov 20, 2019 -

Bourne's Auto Center responded

Harry, thank you for your kind words and 5-star review! Our dealership is able to coordinate out of state deals with our customers to offer them excellent prices regardless of where they live. We are committed to providing all of our customers with the highest level of service. Tori is a terrific sales professional and I can assure you it was her pleasure to assist you with the purchase of the vehicle! We look forward to seeing you the next time you are in the market for a vehicle and please do not hesitate to reach out to us if you need any further assistance. Thank you, Brendan Rockey Marketing and Social Media Coordinator

November 18, 2019

Best dealership around Tre is amazing he has helped me and about 5 family members and 3 friends get amazing looking and working cars! Would highly recommend going to Tre. He More

by Angelique.austin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
Nov 18, 2019 -

Bourne's Auto Center responded

Angelique, thank you for your recommendation, compliments, and positive review! We are committed to providing all of our customers with the highest level of service to ensure they have a fantastic experience shopping with us. Trevon is a wonderful sales professional and I can assure you that it was his pleasure to assist you with the purchase of your vehicle! Please do not hesitate to reach out to us if you need any further assistance. Thank you, Brendan Rockey Marketing and Social Media Coordinator

November 18, 2019

Amazing staff! This place is wonderful. Greg, Tre and Amy all helped me with the purchase of my 2016 Audi. I never felt rushed or pressured in anyway. It was all abo More

by bcope1017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Ronan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard, Greg Cummings
Nov 19, 2019 -

Bourne's Auto Center responded

Thank you for your recommendation, compliments, and 5-star review! We are committed to providing all of our customers with the highest level of service to ensure they have a comfortable and enjoyable experience shopping with us. Greg Cummings, Trevon, and Amy are all outstanding members of our sales team and I can assure you it was their pleasure to assist you with the purchase of your 2016 Audi! Please do not hesitate to reach out to us if you need any further assistance. Thank you, Brendan Rockey Marketing and Social Media Coordinator

November 18, 2019

best ever! this is our 4th car purchased from Bourne's auto. I will never go anywhere else to purchase a car ever! the service is top notch! they are friendly More

by maggie mae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2019 -

Bourne's Auto Center responded

Maggie, thank you for your continued business, kind words, and 5-star review! We are committed to providing all of our customers with the highest level of service to ensure they have a spectacular experience shopping with us. Mario and Dave are both terrific members of our sales team and I can assure you that it was his pleasure to assist you with the purchase of your vehicle! We look forward to seeing you the next time you are in the market for a used car, and please do not hesitate to reach out to us if you need any further assistance. Thank you, Brendan Rockey Marketing and Social Media Coordinator

November 18, 2019

Amazing car buying experience at Bourne’s Auto I had a great experience at Bourne’s Auto Center in Easton MA. I worked with Jose Molina and he was fantastic. He helped me to test drive as many cars More

by Alindsey223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2019 -

Bourne's Auto Center responded

Thank you for your recommendation, kind words, and 5-star review! Our car buying experience is designed to be no-hassle and pressure-free to allow our customers to find a vehicle that best fits their needs at a deal that fits their budget. Jose Molina is a terrific sales professional and I can assure you that it was his pleasure to assist you with the purchase of your vehicle! Please do not hesitate to reach out to us if you need any further assistance. Thank you, Brendan Rockey Marketing and Social Media Coordinator

November 17, 2019

Happy Carlos and Jose are great! They care about their costumers and wants nothing but to make them satisfied. I’m so happy for my Bourne’s family! And reco More

by Crystalg0717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2019 -

Bourne's Auto Center responded

Thank you for your recommendation, compliments, and 5-star review! We are committed to providing all of our customers with the highest level of service to ensure they have a terrific experience shopping with us. Carlos and Jose are both fantastic members of our sales team and I can assure you that it was their pleasure to assist you with the purchase of your Land Rover Discovery! Please do not hesitate to reach out to us if you need any further assistance. Thank you, Brendan Rockey Marketing and Social Media Coordinator

November 17, 2019

Great service Tori is the best you have! Give that girl a raise immediately. She sells. Bring in a tank and she’ll sell the thing. Thanks More

by Mikespadorcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tori Gourdin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2019 -

Bourne's Auto Center responded

Thank you for your compliments and 5-star review! We are committed to providing all of our customers with the highest level of service to ensure they have a great experience shopping with us. Tori is a wonderful sales professional and I can assure you that it was her pleasure to assist you with the purchase of your vehicle Please do not hesitate to reach out to us if you need any further assistance. Thank you, Brendan Rockey Marketing and Social Media Coordinator

November 17, 2019

Fabulous Trevon is super friendly and helpful for the whole process! Got to test drive several cars and made the decision one week later, no rush at all. More

by Keming
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
Nov 18, 2019 -

Bourne's Auto Center responded

Thank you for your compliments and 5-star review! Our purchasing process is designed to be no-hassle and pressure-free to offer our customers a laid back and enjoyable shopping experience. Trevon is a superb sales professional and I can assure you that it was his pleasure to assist you with the purchase of your vehicle! Please do not hesitate to reach out to us if you need any further assistance. Thank you, Brendan Rockey Marketing and Social Media Coordinator

November 17, 2019

Capable of doing better Went in to take a look at a vehicle. They were quick to bring it out front for me to test drive. I came back from the test drive and immediately went More

by cdhk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emmett Royster
Dec 03, 2019 -

Bourne's Auto Center responded

We are disappointed that your experience shopping with us did not meet the high quality of standards that we hold ourselves too. We apologize for the delays in the delivery of your vehicle and the condition in which it was delivered. Your feedback is helpful and we will use it to improve going forward. Thank you, Brendan Rockey Marketing and Social Media Coordinator

November 16, 2019

Great Experience The staff at Bourne’s Auto are beyond helpful and friendly, and Trey helped me to find the exact car I was looking for. They walk you through every st More

by Carina Ricardo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
Nov 18, 2019 -

Bourne's Auto Center responded

Carina, thank you for your kind words and 5-star review! Our sales staff works for the customer to find them a vehicle which best fits their needs and at a deal which falls within their budget. Trevon is a fantastic sales professional and I can assure you that it was his pleasure to assist you with the purchase of your new vehicle! Please do not hesitate to reach out to us if you need any further assistance. Thank you, Brendan Rockey Marketing and Social Media Coordinator

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