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Bourne's Auto Center

South Easton, MA

4.9
4,930 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,930 reviews

June 15, 2019

Unbelievable Customer Service! Trey and the whole team at Bourne’s Auto were amazing! After multiple poor experiences at other dealerships, I walked in the doors extremely stressed More

by AlexandriaB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
Jul 03, 2019 -

Bourne's Auto Center responded

Alexandria, we are so thankful that our “unbelievable customer service” earned a 5-star rating from you! Every member of our team works hard to ensure all of our customers have the best experience. Please do not hesitate to reach out if you have any questions or concerns. Thank you again, Brendan Rockey Social Media and Marketing Coordinator

June 14, 2019

Excellent customer service This was the first time going to Bourne's Auto Center for a diagnostic check and the service consultant Paul Sandler went above and beyond to see exac More

by Elroy73
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Sandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2019 -

Bourne's Auto Center responded

Thank you for your 5-star review following your trip to our service department. Paul is a fantastic member of the service team and I can assure you it was his pleasure to assist you with the diagnostic check you had performed! Please do not hesitate to reach out if you have any questions or concerns. Thank you again, Brendan Rockey Social Media and Marketing Coordinator

June 12, 2019

Easy and no hassle Working with the people at Bourne's is so pleasant. You dont get a sales pitch you get service. Garcia and rich schiffer were awesome to work with. I More

by Kropp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Schiffer
Jul 03, 2019 -

Bourne's Auto Center responded

Thank you for your 5-star review! We are pleased that you found your experience to be both easy and hassle-free! Jose and Rich are great members of the team here at Bourne's and I assure you that it was their pleasure to assist you with your purchase. Please do not hesitate to reach out if you have any questions or concerns. Thank you again, Brendan Rockey Social Media and Marketing Coordinator

June 11, 2019

Awesome experience!!!!!!!!!!!!!!!! I had an amazing and painless experience thanks to Jose and the whole team at Bournes. I would definitely recommend this dealership to anyone. Thank y More

by Fatnasty508
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2019 -

Bourne's Auto Center responded

Thank you for the awesome review! It is our standard to provide all of our customers with an amazing and painless experience. I can assure you that it was Jose's pleasure to assist you with your purchase, and I will pass along your kind words! Please do not hesitate to reach out if you have any questions or concerns. Thank you again, Brendan Rockey Social Media and Marketing Coordinator

June 11, 2019

Bourne review Amazing service very nice people got just what I wanted. I would definitely recommend this dealership for your needs. They have a lot of different opt More

by Sunshine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tori Gourdin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2019 -

Bourne's Auto Center responded

Thank you for the 5-star review! We are pleased that you were able to find the vehicle that you were looking for. In addition, we are pleased to have earned your business and appreciate your recommendation! Please do not hesitate to reach out if you have any questions or concerns. Thank you again, Brendan Rockey Social Media and Marketing Coordinator

June 11, 2019

Fantastic Experience All Around From my initial contact, continuing after I picked up my vehicle I was very impressed with the service, and selection at Bourne's. I knew what I want More

by Craig_M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Peschel
Jul 03, 2019 -

Bourne's Auto Center responded

Craig, thank you for your 5-star review! We are pleased that Greg was able to provide you with a fantastic experience! It was Greg's pleasure to assist you with your new vehicle. Please do not hesitate to reach out if you have any questions or concerns. Thank you again, Brendan Rockey Social Media and Marketing Coordinator

June 10, 2019

Great! We had another great experience at Bourne's. Tori was very knowledgeable and helpful in getting the exact car we were looking for! The whole proces More

by Cricket
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tori Gourdin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2019 -

Bourne's Auto Center responded

We are pleased that you once again had a great experience at our dealership! Tori is an excellent sales professional and it was her pleasure to assist you with your new vehicle! Every customer can expect a smooth and pain-free experience at Bourne's! Please do not hesitate to reach out if you have any questions or concerns. Thank you again, Brendan Rockey Social Media and Marketing Coordinator

June 08, 2019

Amazing experience! I usually don’t write many reviews, but I couldn’t resist writing this one from my recent experience at Bourne’s Auto. For many years now my fami More

by HappycustomerDi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Burnham, Greg Cummings
Jul 03, 2019 -

Bourne's Auto Center responded

We appreciate you and your family's continued support of Bourne's. Greg is an excellent sales professional and it was his pleasure to assist you with finding the perfect vehicle! Dallas is also a great member of the team and he always works his best to get every customer the best value on their trade-in vehicle. Please do not hesitate to reach out if you have any questions or concerns. Thank you again, Brendan Rockey Social Media and Marketing Coordinator

June 07, 2019

No pressure shopping I had been car shopping online for a little bit now and comparing pricing. No matter where I looked I found myself right back at Bourne’s Auto. Pleasa More

by Kmr570
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2019 -

Bourne's Auto Center responded

Thank you for your 5-star review of your experience shopping with us! We strive to stock the highest quality pre-owned vehicles at the best possible price! Our staff is always working hard to make sure that every customer has a great experience like yourself! Please do not hesitate to reach out if you have any questions or concerns. Thank you again, Brendan Rockey Social Media and Marketing Coordinator

June 06, 2019

Very good experience Tori was pleasant to work with. She was very knowledgeable at her position and helpful throughout the entire process. She was also very good at commun More

by ap26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tori Gourdin
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2019 -

Bourne's Auto Center responded

Thank you for your 5-star review! Tori is a wonderful sales professional who always makes sure to give her customers the best customer service possible! I can assure you that it was her pleasure to assist you with your car buying experience. Please do not hesitate to reach out if you have any questions or concerns. Thank you again, Brendan Rockey Social Media and Marketing Coordinator

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