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Bourne's Auto Center

South Easton, MA

4.9
4,930 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,930 reviews

May 29, 2019

Excellent!!!! amazing customer service. I highly recommend them. Never had any problems with Service or sales. I recommend seeing Greg as this is my second vehicle More

by Car guy Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Sandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Cummings
May 30, 2019 -

Bourne's Auto Center responded

Dan thank you so much for your five star review and great recommendation! I can assure you it was Greg and all of our team's pleasure to assist you in purchasing both vehicles. We appreciate your continued business, if you have any questions or concerns please do not hesitate to reach out. Thank you again, Michael Kelley General Manager

May 28, 2019

Exceptional experience! Jose was the best!! Spent time with all my crazy questions. Service was A+. Lots of vehicles to choose from. Best of all - No pressure!! Value is grea More

by Love
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2019 -

Bourne's Auto Center responded

"Service was A+" That is exactly what every customer should expect from our awesome team. Thank you so much for your five star review and excellent recommendation. So glad Jose was able to assist you in purchasing your new BMW. Please don't hesitate to reach out if you have any questions or concerns. Thank you again, Michael Kelley General Manager

May 26, 2019

Great experience Very easy and quick experience. Very good prices. Friendly environment. Glad we went to This dealer. I would definitely recommend Bourne to others. Th More

by Daniren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2019 -

Bourne's Auto Center responded

Thank you for your five star review! We are so glad you had such a great experience and appreciate your recommendation. Congrats on your new Acura, if you have any questions or concerns please do not hesitate to reach out. Thank you again, Michael Kelley General Manager

May 24, 2019

Awesome customer service very professional I had a very good experience at this dealership and they where honest and pretty quick to get me in the car that I’ve wanted I would recommend them to More

by Mike25Millz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Schiffer
Jul 03, 2019 -

Bourne's Auto Center responded

Mike, thank you for the 5-star review and we are glad we were able to quickly get you into the car you wanted! Mario is a valued sales professional and it was his pleasure to assist you with your purchase! We appreciate your recommendation of our dealership! Please do not hesitate to reach out if you have any questions or concerns. Thank you again, Brendan Rockey Social Media and Marketing Coordinator

May 24, 2019

Nothing short of perfect Everyone at this dealership is awesome. I worked with Gregg Cummings who worked on sourcing me the exact truck I was looking for. He was always respon More

by Reale325
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dallas, Greg Cummings
Jul 03, 2019 -

Bourne's Auto Center responded

Thank you for your 5-star review and kind words about our team here at Bourne's! Greg is a valued sales professional and it was his pleasure to assist you with finding the exact truck you were in the market for! Dallas and Carlos work very hard to get every customer the best possible value for their trade-in so that they can get into the new vehicle they want! We are so excited that your experience was "nothing short of perfect" as that is our goal when serving our valued customers. Please do not hesitate to reach out if you have any questions or concerns. Thank you again, Brendan Rockey Social Media and Marketing Coordinator

May 23, 2019

Car Buying Made Easy This is my second used car purchase from Bourne’s, and I will likely return for my eventual third. From the no-hassle pricing, to the transparent purc More

by JLuc5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tori Gourdin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2019 -

Bourne's Auto Center responded

"Car Buying Made Easy" That is exactly what every customer should expect from our amazing team. Thank you so much for your continued business, great review, and recommendation. I can assure you it was Tori's pleasure to assist you in purchasing your new vehicle. If you have any questions or concerns in the meantime please do not hesitate to reach out. Thank you again, Michael Kelley General Manager

May 23, 2019

Customer Service at Bourne's Auto I have just completed my second purchase at Bourne's. Again the sales process was quick and comprehensive. Tori Gourdin was responsive, knowledgeable More

by jiannoni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kory Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tori Gourdin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2019 -

Bourne's Auto Center responded

Thank you for purchasing another vehicle from us and for your 5-star review! We were able to earn your business once again! Tori is an excellent sales professional and it was her pleasure to assist you with your purchase. Hopefully, when it is time for your next vehicle we will be seeing you again! Please do not hesitate to reach out if you have any questions or concerns. Thank you again, Brendan Rockey Social Media and Marketing Coordinator

May 22, 2019

Mario is a champ Mario was very helpful and knowledgeable. He was prompt in responding to all my questions and made sure that the deal went smoothly. The dealership is More

by nargy
Recommend Dealer
Yes
Employees Worked With
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2019 -

Bourne's Auto Center responded

Thank you for your five star review! I can assure you it was Mario's pleasure to assist you with purchasing your new Toyota. Do not hesitate to reach out if you have any questions or concerns. Thanks again, Michael Kelley General Manager

May 22, 2019

Good Deal Good deal on cars, Mario is great. The detailing of cars are not good. Specifically mentioned the poor detailing on all the cars we test drove and af More

by Melissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2019 -

Bourne's Auto Center responded

Melissa, thank you for a positive review of our purchasing process! It is our goal to deliver our customers their pre-owned vehicles in immaculate condition. We apologize that the level of detailing of your purchased vehicle was not up to your standards. Please do not hesitate to reach out if you have any questions or concerns. Thank you again, Brendan Rockey Social Media and Marketing Coordinator

May 22, 2019

Easiest car buying experience! I came to Bourne's to look around and walked out 2 hours later with a contract signed on a great truck. Prices are fair, sales(Mario) and finance empl More

by Jackson708
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2019 -

Bourne's Auto Center responded

Thank you for your 5-star review! We strive to make our purchasing process as easy and pain-free as possible for all of our customers. Mario is an excellent sales professional and our finance department is amazing as well! It was our pleasure to assist you with the purchase of your new truck and we hope that you enjoy it! Please do not hesitate to reach out if you have any questions or concerns. Thank you again, Brendan Rockey Social Media and Marketing Coordinator

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